Senior Systems Engineer

The purpose of this position is to develop architecture, execute projects, prioritize, investigate and troubleshoot problems and questions pertaining to server hardware & software, system applications and data processing as appropriate. Additionally, this position is the primary contact for data center infrastructure, cloud service and responsible for day-to-day operation of server operations including provisioning, maintenance, backup & recovery and other related activities. The role operates with minimal oversight and acts as a strategic advisor to IT Infrastructure leadership.

Basic Qualifications

• Bachelor's degree in related field or equivalent technical work experience, required
• 8-12+ years' experience of Microsoft Windows Server, SQL Server, Exchange, DNS, Microsoft365, Azure and all related technologies (Entra ID, virtual machines, networking, storage, defender, etc.), required
• 3+ years in a senior or lead-level role
• Strong Experience with Microsoft Intune, required
• Expert Experience designing, implementing and troubleshooting Active Directory, required
• Experience leading enterprise-wide initiatives
• Experience with monitoring and observability platforms (Azure Monitor, SCOM, SolarWinds, etc.)
• Strong Experience in SAN, NAS storage, and backup technologies, required
• Experience in working with web hosting vendors and cloud hosted servers, required
• Deep Experience and knowledge of virtualization technologies(Hyper-V and VMWare), required
• Experience with high-availability technologies such as load-balancing and clustering, required
• Advanced Proficiency in scripting languages (PowerShell, VBS, etc.) to automate tasks, required
• Strong working knowledge of TCP/IP, VLANs, routing basics, VPNs, firewalls
• Position requires fluency in English; written and oral communication

Essential Job Functions

• Strong conceptual and analytical skills
• Problem-solving abilities
• Possess high-level of accountability and ownership
• Operate as a technical leader with minimal oversight
• Log and track calls using problem management database and maintain history records and related problems documentation
• Manage computer servers, network health, file backups, antivirus and EDR servers
• Available for on call support in rotation with system administrators
• Perform maintenance windows, testing, disaster recovery planning or unplanned outages as needed
• Oversee email service including administration and provisioning of mailboxes, calendars and distribution lists
• Perform hardware, software, cloud deployments pertaining to infrastructure.
• In-charge of implementation of all datacenter and cloud related technologies.
• Automate mundane operations tasks for helpdesk, desktop and system administrators
• Document system configurations and track changes
• Provide mentorship and technical leadership to system administrators and support staff
• Server as escalation point for System administrators, Desktop and Helpdesk analysts

Other Job Functions

• Attend staff meetings or other company sponsored or mandated meetings as required
• Keep up with technology trends and act as the leading advisor in Datacenter and cloud technologies to the IT Infrastructure Manager
• Perform additional duties as assigned
• Ability to work off-hours and on call when required