Sr. Specialist, Content & Digital Experience Capabilities - Web Product and Analytics Engineer
Indexed description
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us.
Position Summary
This role serves as a Senior Specialist within the Content & Digital Experience Capabilities team, bringing deep expertise in Web-based Product Builds, Web Content Management & Analytics leveraging emerging AI/ML technologies to power modern, scalable digital experiences.
The individual will operate in a product-centric, agile environment, owning capabilities end-to-end from design through development & deployment and ongoing/continuous optimization & improvement. This role plays a critical part in shaping and delivering enterprise digital experience solutions, supporting global marketing objectives, and enhancing customer and patient engagement across channels.
Key Responsibilities
- Contributes to the evolution of the Web-based digital experience platform/products.
- Design and deliver headless, API-first solutions to enable omnichannel experiences.
- Integrate AI/ML-driven capabilities, including
- Content personalization
- Intelligent search and recommendations
- Automated content generation, tagging, and metadata enrichment
- Partner with product managers to translate business needs into scalable, high-quality technical solutions.
- Own features end-to-end, including development, testing, deployment, monitoring, and optimization.
- Collaborate with data and AI teams to operationalize ML models within AEM workflows.
- Continuously improve platform performance, scalability, security, and authoring experience.
- Implement and maintain CI/CD pipelines and DevOps best practices.
- Provide strategic input into the product roadmap, identifying high-value and differentiating capabilities.
- Work closely with cross-functional teams (marketing, platform, delivery, analytics) to ensure alignment with business goals.
- Develop and maintain a comprehensive product knowledge base, including documentation, training, roadmaps, and feature inventories.
- Support product launches, experimentation, and testing initiatives.
- Prototype and validate concepts using AI-powered tools to accelerate innovation.
- Track and report on product performance, adoption of metrics, and business impact.
- Drive product adoption through effective operating models, change management, and user enablement.
- Identify opportunities for continuous improvement, cost optimization, and operational efficiency.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 2-4 years of software development experience in an agile environment.
- Strong hands-on expertise with
- AEM stack Java, OSGi, Apache Sling, JCR
- Frontend HTL (Sightly), HTML, CSS, JavaScript
- Modern frontend frameworks (React, Angular, or Vue)
- Product mindset with a strong focus on user experience and business impact.
- At least 1 year of experience contributing to product planning or product management.
- Strong analytical, strategic, and problem-solving skills.
- Ability to work effectively in a fast-paced, matrixed organization
- Deep knowledge and understanding of Adobe Experience Cloud Capabilities (i.e. AEM, Adobe Analytics)
- Digital marketing or pharmaceutical industry experience.
- Experience planning and delivering enterprise product capabilities with measurable KPIs.
- Ability to evaluate emerging technologies and support building business cases for new investments.
- Basic knowledge of CDN, DNS, Web Application Firewall
- AI-powered content generation and summarization
- Smart tagging in digital asset management (AEM Assets)
- Chatbots or conversational interfaces integrated with AEM
- Headless CMS and GraphQL in AEM and Cloud platforms (AWS, Azure, or GCP)
- DevOps tooling including CI/CD pipelines, Docker, and Kubernetes.
- NLP, recommendation systems, and personalization algorithms
- Vector databases and semantic search (preferred)
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https //careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include
- Health Coverage Medical, pharmacy, dental, and vision care.
- Wellbeing Support Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
- Financial Well-being and Protection 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
- US Exempt Employees flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
- Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
- Eligibility Disclosure The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People With Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https //careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1602482 Sr. Specialist, Content & Digital Experience Capabilities - Web Product and Analytics Engineer
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