Decagon
Himalayas · Posted 1mo ago
Agent Success Manager
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. We’re looking for an Agent Success Manager to partner closely with customers to guide deployments, support adoption and ensure they have the tools and insight they need to achieve meaningful outcomes.
Requirements
- 4+ years of customer facing experience in a technical and customer facing role in B2B SaaS
- Proven experience managing large customers and driving highly visible projects involving multiple stakeholders
- Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences
- Strong interpersonal, persuasion and teamwork skills
- Business understanding of GTM sales teams and processes
- Strong technical acumen and passion for the overall agent building process (ability to code not required or needed)
Benefits
- Take what you need vacation policy
- Medical, Dental, and Vision benefits
- Life Insurance and Disability Benefits
- Retirement Plan
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office
Originally posted on Himalayas
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If CV tailoring and application tracking get heavy, Full Caio Agent adds a human specialist.
View Full Agent
