AVP, IT Service Management (ITSM)
Indexed description
MetLife AVP, IT Service Management (ITSM) 17 Hours AgoSaved Hybrid Cary, NC, USA 200K-225K Annually Expert/Leader 200K-225K Annually Expert/LeaderFintech • Information Technology • Insurance • Financial Services • Big Data AnalyticsLead enterprise IT Service Management strategy and governance, overseeing Incident, Problem, Change, Request management and service desk. Drive resiliency, major incident response, modernization via data, automation and AI, enforce global ITSM standards, and lead global teams and vendor partnerships to improve service reliability and customer experience.Top Skills: AIAutomationItsmServicenow
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