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Caterpillar Builtin · Indexed 2026-07-11

Customer Experience Technology Specialist - AI & Copilot

Chicago, IL, USA 98K-158K Annually

Senior level Builtin
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Caterpillar Customer Experience Technology Specialist - AI & Copilot 6 Hours AgoSaved Hybrid Chicago, IL, USA 98K-158K Annually Senior level 98K-158K Annually Senior levelArtificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • IndustrialDesign, build, and deploy Microsoft Copilot Agents and IVR solutions using Copilot Studio and Power Platform. Lead omnichannel initiatives for Dynamics 365 contact center, drive adoption, maintain governance, monitor usage, and provide technical guidance and training to stakeholders.Top Skills: Api IntegrationsAzure FunctionsC#Conversational Ai FrameworksCopilot AgentsCopilot PluginsCopilot StudioCustom ConnectorsInteractive Voice Response (Ivr)JavaScriptAzureMicrosoft CopilotMicrosoft Dynamics 365Microsoft GraphPower Platform

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