Fund Servicing Manager

Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.

As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.

Job responsibilities

• Lead day-to-day IBOR operations and serve as the primary client-facing escalation point.
• Drive delivery of accurate and timely Investment Book of Record (IBOR) reporting.
• Support and implement the IMOS global strategy and transformation initiatives.
• Partner with clients and internal stakeholders to communicate issues, service updates, and progress.
• Identify and execute process improvement opportunities to enhance efficiency, control, and client experience.
• Ensure adherence to risk, control, and governance standards, including SOP compliance and certification.

• Proven experience managing teams within Investment Operations, Middle Office, or related functions.
• Strong client engagement and stakeholder management skills.
• Deep knowledge of OTC Derivatives, Exchange Traded Derivatives, Fixed Income, Equities, and related financial instruments.
• Strong understanding of trade lifecycle management, cash processing, and reconciliations.
• Experience overseeing operational workflows, vendor management, and client reporting.
• Demonstrated track record of driving change, process improvement, and operational excellence.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to prioritize effectively in a fast-paced, deadline-driven environment.

• Experience working across multiple business areas and/or functions to deliver results
• Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.