Support Operations Associate
Indexed description
Siro Support Operations Associate YesterdaySaved Hybrid New York, NY, USA Entry level Entry levelMachine Learning • Mobile • Natural Language Processing • Sales • Software • Conversational AI • Generative AIServe as first contact for inbound customer support via Intercom, triage and escalate issues, report bugs to Product/Engineering, identify ticket patterns, contribute to help docs and AI-driven support tools, and assist Customer Success with onboarding to improve customer outcomes and satisfaction.Top Skills: IntercomSalesforce
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