Retail CS Full Executive

Job Description

Tener la capacidad de generar valor desde los datos de mercado disponibles, elevar el servicio a través de análisis que generen recomendaciones accionables para el crecimiento del negocio del cliente, transformar datos en valor agregado, generación de oportunidades valorizadas con los datos. Presentar análisis a los clientes, direccionar los cuestionamientos con el equipo de operaciones y mantener organización de los temas relacionados al servicio. Garantizar cumplimiento de servicio asignado. Tiene a cargo cuentas de alto nivel. Nivel de responsabilidad medio. 
 
Responsabilidades del Cargo 

• Generar análisis de información, generar valor al cliente desde los datos. 

• Diseñar presentaciones de análisis a clientes y presentarlas. 

• Desarrollar análisis de oportunidades para los clientes con los datos NIQ. 

• Liderar análisis y entregas a cliente, ser accountable de reportes y análisis. 

• Fuerte manejo herramientas Office power point y Excel. 

• Conocimiento y contacto con cliente (preguntar, indagar) Buenos skills de presentación y manejo relacional.  

• Recibir base de datos de Operaciones y hacer revisión general 

• Responder preguntas del negocio 

• Responder solicitudes de clientes (identificar y canalizar solicitudes) 

• Mayor nivel de responsabilidad (cuentas más intermedio - grandes)) y conocimiento del portafolio Nielsen. 

• Apoyar en la elaboración de las propuestas para cliente (En temas técnicos y/o analíticos) 

Qualifications

• Experiencia de 4 años en marketing (empresas de consumo masivo), cargos de investigación de mercados, mercadeo o empresas de investigación de mercados. 

• Licenciado en Administración o Economía  

• Experiencia con productos NIQ, data de ventas, participación de mercado (Nielsen Shopper o Nielsen Neuro) 

• Inglés Avanzado 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion