Community Solutions Central Operations Analyst I
Indexed description
Spectrum Community Solutions Central Operations Analyst I Reposted YesterdaySaved In-Office Morrisville, NC, USA Junior JuniorInformation Technology • Internet of Things • Mobile • On-Demand • SoftwareMonitor managed Wi‑Fi and HFC network equipment, analyze alerts, perform initial troubleshooting, create support tickets, stage severity, dispatch field technicians, escalate complex issues, and communicate network events to stakeholders following protocols.Top Skills: DocsisHybrid Fiber-Coax (Hfc)Managed Wi-FiNetwork Monitoring Tools
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