Director, Mid-Market Customer Success
Indexed description
Dscout Director, Mid-Market Customer Success YesterdaySaved Easy Apply Remote United States Easy Apply Senior level Senior levelEnterprise Web • Mobile • Professional Services • SoftwareLead Mid-Market Customer Success to drive retention, renewals, and expansion. Manage and coach a team of 6-8 CSMs, improve adoption and customer health metrics, partner cross-functionally, own forecasting, and implement scalable playbooks while championing AI adoption and change management.Top Skills: Claude CoworkGongSalesforce
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