German Speaking Travel Advisor Online Travel Agency

Role Overview

We are seeking a passionate and customer-focused professional to serve as a trusted travel expert for German-speaking customers, assisting them in planning, booking, and managing their travel experiences through a leading online travel agency platform.

What You Will Do

Provide expert travel advice and personalized recommendations to German-speaking customers via phone, email, and live chat, assist customers with the research, planning, and booking of flights, hotels, holiday packages, car rentals, and ancillary travel services, handle post-booking enquiries, and proactively identify upselling and cross-selling opportunities.

Why It Might Be a Fit

Native or fluent German language skills, a genuine passion for travel and tourism, and previous experience in a customer service, travel consultancy, or hospitality environment are essential for this role.

Requirements

- Native or fluent German language skills (spoken and written) - Valid EU passport - A genuine passion for travel and tourism - Previous experience in a customer service, travel consultancy, or hospitality environment - Excellent communication and interpersonal skills - Proficiency in using digital booking tools, CRM systems, and Microsoft Office applications - Strong organizational skills, attention to detail, and the ability to manage multiple customer enquiries simultaneously Benefits

- Competitive Monthly Salary - Fully Paid Training Programme - Comprehensive Health Insurance - Fully Paid Relocation Package - Monthly Performance Bonus - €1,500 Signing Bonus - Ongoing career development opportunities - Team events - Supportive multicultural work environment

Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/german-speaking-travel-advisor-online-travel-agency-mercier-consultancy-bg