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ALVA Linkedin · Posted 3mo ago

Mobile Application and IOT Operation Support

Kota Tangerang Selatan

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Indexed description

  • Ensure the My ALVA app runs smoothly and deliver a reliable user experience across the mobile platform
  • Provide day-to-day support for B2B clients, including fleet operators and business partners
  • Monitor and analyze IoT telemetry data to perform initial diagnostics and prevent issue escalation
  • Collect, analyze, and translate user feedback into actionable insights for product improvement
  • Collaborate with internal teams to continuously enhance system performance and user experience
  • Support the development and improvement of internal AI tools to enable faster and more automated issue resolution
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