Senior IT Specialist (System Analysis)

Summary

This position is located in Office of the Chief Information Officer, Division of Service Delivery and Operation, Network, Cloud, & Infrastructure Operations Branch. This job opportunity announcement may be used to fill additional vacancies within the agency. The supervisor is Matthew Picard. This position is not subject to Confidential Financial Disclosure reporting requirements. This position is not subject to security ownership restriction reporting requirements.

Duties

• As a Senior Information Technology Specialist, you will be responsible for: Analyzing, planning, development, integration, oversight and operations/maintenance of compute and storage environments and the related server and database platforms built on those environments. Managing related daily operations, and disaster recovery (DR) operations, across all hosting environments. Leading all planning aspects (new solutions, solution configuration, operational processes, interoperability, DR) of the related technology solutions, services, and platforms, e.g., Virtual Machines (VMs), Microsoft (MS) Servers, Red Hat Linux Servers, MS Active Directory, MS SQL Database, and equivalent Azure services. Supporting the design, implementation, and operations of enterprise storage solutions, backup solutions, and application hosting environments, e.g., Dell VxRail, Commvault; VMware, Azure cloud.

Qualifications

In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level (GG-13) in the Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE is defined as experience that demonstrates thorough knowledge and understanding of enterprise IT infrastructure concepts, architectures and solutions needed to effectively design, develop, implement, operate and maintain agency systems in the areas of compute/storage, virtualization, operating systems, database, disaster recovery, cloud environments, remote access solutions, network management tools, capacity analysis, network architecture, and IT security. Qualifications desired in an ideal candidate should be addressed in your resume. You may also provide additional information related to your qualifications in the vacancy question provided for supplemental response. The ideal candidate will be able to demonstrate the following: Demonstrated knowledge of Enterprise IT Infrastructure Concepts, Architectures, and Solutions. Demonstrated Knowledge of Project and Contract Management Principles in IT Environments. Ability to Analyze Complex Technical Problems, Perform Root Cause Analysis, and Recommend Effective Solutions. Demonstrated Ability to Communicate Complex Technical Information Clearly and Effectively. Demonstrated Ability to Engage Effectively with Stakeholders and Guide Contractors. A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate must be addressed in your resume. Applicants may also use the supplemental vacancy question to provide additional information pertaining to the specialized experience and ideal candidate criteria. PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Education

Candidates may qualify for the 2210, Information Technology Management Series by meeting the Experience requirements specified in the Qualifications section of this announcement. Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. There are no education requirement for this position.

Requirements

You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position. All information in your resume must be true and accurate. Conditions of Employment: U.S. Citizenship Required This is a Drug Testing position Must be able to meet and maintain security & suitability requirements. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Evaluations

When the application process is complete, your application will be reviewed to determine if you meet the job requirements. Your application will be evaluated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skills, and abilities related to the job requirements. You must respond to all required application questions. If you are among the top candidates for this position, your application will be referred to the hiring manager for possible interview and selection based upon the number of available vacancies to be filled in each office. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to submit a resume that directly relates to this position.

How to apply

Please read the entire announcement and all instructions before you begin an application. To be considered for this position, you must complete the online application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. Incomplete or late applications will not be considered. For a preview of the application questions, please see https://apply.usastaffing.gov/ViewQuestionnaire/13002397. To begin your application, select the "Apply" button located on the right side of this screen. Follow the subsequent prompts to log in or register, submit all required documents, answer the questions, and complete the application process. You may either select your required documents within your USAJOBS profile to upload with your application or directly upload them during the application process. The following types of document types can be uploaded: .gif, jpg., .jpeg, .png, .rtf, .pdf, .doc, and .docx. Important Considerations: Paper Applications: Paper applications will not be accepted unless you can demonstrate hardship circumstances through the agency contact listed below. Application Extensions: Requests for application extensions will not be granted. Hardship Assistance: If you experience hardship applying online, please contact the Human Resources Specialist listed below for assistance. You must reach out during business hours before the announcement closing date and speak with someone who can provide support for your online submission. The NRC provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the coordinator at (301) 415-5888 or TDD 240-482-3217. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Your complete application must include your resume, responses to all required vacancy questions, and any required documents that prove your eligibility to apply.

What to expect next

You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status." You will receive an acknowledgement email that your submission was successful. We will review your resume, question responses, and transcript(s) (if appropriate) to ensure you meet the qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation.

Required documents

The following documents are required for your application package to be complete. If you fail to provide any required documents, you will be marked as having an incomplete application package and you will not be considered any further. Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience including work schedule, hours worked per week, dates of employment, title, series, grade (if applicable); and 4) other qualifications. Please limit your resume to 2 pages. See below for Additional Resume Information. In addition to the above, you must submit the documents below if you claim the following eligibilities: Current Federal Employees/Reinstatement Eligibles: You must submit a copy of your most recent non-award SF-50 (Notification of Personnel Action) to verify competitive/excepted status or reinstatement eligibility. Applicants who only submit an award SF-50 will not receive further consideration. Veteran Preference Eligibles: You must submit DD-214 showing type of discharge/character of service (e.g. DD-214 Member 4 Copy); SF-15 Form; and related documentation such as a VA letter showing disability percentage. If currently on active duty, you must submit a certification of expected discharge or release from active-duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veteran's preference must be verified prior to appointment. You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/. Individuals with Disabilities: If you are applying under the Schedule A Hiring Authority, you must submit supporting documentation (i.e., Schedule A Letter). You may refer to the following link for additional information. USAJOBS Help Center - Individuals with disabilities. Military Spouse: All military spouses must submit documentation verifying marriage to the service member (e.g., marriage certificate); AND Current military orders (e.g., statement of service) to support active-duty service for more than 180 consecutive days; OR If you are a spouse of a 100% disabled service member, documentation must include service member's DD-214 and 100% service disability (e.g., VA Letter); OR If you are an un-remarried widow or widower of a service member killed while on active duty, documentation must include verification of service member's death while on active duty (e.g., DD-1300). Peace Corps: You must submit a copy of your description of service or other proof of non-competitive eligibility. All application materials, including transcripts, must be in English. Additional Resume Information: Your resume is crucial in our evaluation of your qualifications. Resumes should clearly demonstrate your skills, knowledge, and abilities. Please limit your résumé to 2 pages. To ensure your resume contains all required information, we encourage you to use the USAJOBS Resume Builder. If you choose to use your own resume, please ensure it contains all the required information, and you organize it so we can associate the following information with each experience/position: Job title Name of employer Beginning and ending dates of employment (month/year) format Hours worked per week. We will assume full-time unless otherwise stated. We will pro-rate part-time employment in crediting experience. Concise, results-focused language for job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable). Series and grade or equivalent (if a federal position). Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) or other inappropriate material on your resume or cover letter. If your resume contains prohibited information as listed above, your application may be determined ineligible, and you will not receive consideration for this position. We will not access web pages linked on your resume or cover letter, links to social media such as LinkedIn, to determine your qualifications. Cover letters are optional.

Benefits

As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees.

Other information

This position may be eligible for situational telework in accordance with agency policy. Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to being appointed to determine their suitability for Federal employment and to authorize a background investigation. False statements or responses on your resume or questionnaire can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service. The NRC is a zero-tolerance agency with respect to illegal drug use. Individuals selected for these positions will be subject to pre-appointment drug testing. A transferable security clearance from another agency or a background investigation leading to a clearance is required for all new hires. To begin work at the NRC without a security clearance, you must be granted a temporary waiver of the required clearance, referred to as a 145(b) waiver. To be eligible for a 145(b) waiver you will need a favorable education verification, reference, credit, and criminal history checks. If a waiver is granted, the successful completion of a background investigation and favorable adjudication is required for continued employment. If you have resided outside the U.S. for an extended period of time, the agency may not be able to (1) grant the 145(b) waiver where the required investigation cannot be completed in a timely manner, or (2) achieve timely completion of the background investigation required for a security clearance.