Supervisor, Beckett Customer Care
Indexed description
Collectors Supervisor, Beckett Customer Care Reposted 2 Hours AgoSaved In-Office Plano, TX, USA 68K-79K Annually Senior level 68K-79K Annually Senior levelConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsLead and coach a Customer Care team onsite in Plano, TX, managing daily phone/email support, escalations, KPIs, quality, and process improvements. Drive hiring, onboarding, workforce planning, and cross-functional initiatives to improve customer experience and operational efficiency.Top Skills: Ai-Powered Customer Service ToolsHubspotSalesforceWorkflow AutomationZendesk
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