Solutions Developer

SYNERGY3 HOME SOLUTIONS

HEATING & COOLING | PLUMBING | INSULATION

Company is based in Philadelphia, PA United States.

You don't have to be based in Ukraine.

You will be excepted to work on Eastern Time 7am-5pm.

Our core group is from Ukraine, but strong speaking level of English is required.

Salary negotiable.

Role Description

Solutions Developer

Department

Technology

Reports To

Chief Technology Officer (Directly)

Tech Stack

NetSuite (SuiteScript 1.0 / 2.x), JavaScript (ES6+), Node.js, Figma, GitHub

Role Summary

This role functions as the primary technical troubleshooter for the organization’s ERP and business systems. Operating as a direct extension of the CTO, this entity is responsible for diagnosing complex NetSuite issues, drafting architectural solutions, and writing JavaScript/SuiteScript automations.

Crucially, this role operates on a strict “Propose & Execute” model: All proposed code changes, scripts, or workflow adjustments must be reviewed and green-lit by the CTO prior to deployment in the production environment. Within that guardrail, the role is expected to work independently and self-directed—identifying problems, designing solutions, and driving work to completion without day-to-day supervision.

Key Responsibilities

1. Diagnostic & Root Cause Analysis

■

Deep-Dive Debugging: Investigate error logs, execution contexts, and script failures within NetSuite (User Events, Client Scripts, Map/Reduce, Scheduled Scripts) to identify the root cause of user issues.

■

Gap Analysis: Review current system limitations against user needs to determine if a requested “fix” requires a simple patch or a new automation logic.

2. Solution Design & Code Proposal (The Approval Gate)

■

Script Drafting: Write clean, efficient SuiteScript (2.0/2.1) or JavaScript patches to resolve identified issues.

■

Technical Briefs: Submit a concise summary to the CTO containing:

○

The Problem (Bug/Blocker).

○

The Root Cause.

○

The Proposed Code Fix (Snippet or File).

○

Risk Assessment (Impact on existing records/workflows).

Synergy3 Home Solutions — Technology Department — Page 1

■

Staging Validation: Test fixes in the Sandbox environment first to demonstrate proof-of-concept to the CTO.

■

Design Mockups: Use Figma to draft UI/UX mockups and visual proposals for new interfaces, dashboards, or customer-facing changes before any code is written.

3. Execution & Deployment

■

Authorized Deployment: Upon receiving the CTO’s explicit sign-off, deploy the fix to Production.

■

Automation Development: Create and deploy robust automations (e.g., auto-invoicing, record transformation, custom validations) to permanently solve recurring manual user errors.

■

Version Control: Maintain all code in GitHub with clear commit history, branch hygiene, and pull-request reviews tied to each Technical Brief.

■

Website Deployment: Own end-to-end deployment of company-facing web properties and internal tools—build pipelines, hosting configuration, DNS, SSL, and post-deploy verification.

4. User Liaison

■

Technical Translation: Translate complex user reports (“My order is stuck”) into technical realities (“The UserEvent script failed on the ‘afterSubmit’ entry point due to a null value”).

Required Capabilities

■

SuiteScript Mastery: Deep expertise in SuiteScript 1.0 and 2.x (Client, User Event, Scheduled, Map/Reduce, Suitelet, Portlet).

■

JavaScript Proficiency: Strong command of core JavaScript (ES6+), handling asynchronous operations, and JSON data manipulation.

■

Data Structure Logic: Ability to design efficient Saved Searches and SuiteQL queries to support automations.

■

Figma: Comfortable creating and iterating on UI mockups, wireframes, and visual specs in Figma to communicate proposed changes before implementation.

■

GitHub: Fluent with Git workflows—branching, pull requests, code review, resolving merge conflicts, and using GitHub for source-of-truth code management.

■

Website Deployment: Hands-on experience deploying and maintaining live websites and web apps (build configuration, hosting platforms, DNS, SSL, environment management, rollback procedures).

■

Self-Direction & Independence: Able to take an ambiguous problem, scope it, design a solution, and drive it to a deployable proposal without being task-managed. Knows when to move and when to pause for the Approval Gate.

■

Operational Discipline: Willingness to pause and seek approval rather than “cowboy coding” in production, ensuring stability is maintained.

Synergy3 Home Solutions — Technology Department — Page 2

Sample Workflow

How this role interacts day-to-day:

1.

User Report: “I can’t save this Sales Order.”

2.

Role Action: Logs in, reproduces error, identifies a conflict in a custom Client Script.

3.

The Proposal (To CTO): “Conflict found in customscript_so_validate. It’s blocking saves on legacy items. I have written a fix (Line 45) to ignore legacy IDs. Branch pushed to GitHub, tested in Sandbox—works. Ready to deploy?”

4.

CTO Action: “Approved.”

5.

Role Action: Merges PR, updates script file in Production. Notifies User. Ticket Closed.

• Synergy3 Home Solutions — Technology Department — Page 3