Customer Success Manager

North Texas Custom Roofing and Construction Management Customer Success Manager Reposted 3 Days AgoSaved Remote United States 65K-110K Annually Mid level 65K-110K Annually Mid levelConsumer Web • Real Estate • Sharing Economy • Virtual Reality • Consulting • ManufacturingManage a portfolio of customer accounts to drive onboarding, adoption, retention, and expansion. Serve as primary client contact, run business reviews, monitor adoption metrics, resolve issues with cross-functional teams, and deliver success plans, training, and reporting to improve satisfaction and renewals.Top Skills: ChurnzeroGainsightGoogle WorkspaceHubspotMicrosoft Dynamics 365MS OfficeMicrosoft TeamsPlanhatSalesforceSlackTotangoZoho CrmZoom