Data Analyst

Summary

This position is located in the Division of Consumer Response and Operations (DCRO) in the Bureau of Consumer Protection (BCP) at the Federal Trade Commission (FTC) in Washington, D.C. The Bureau of Consumer Protection investigates and litigates civil actions to enforce federal consumer protection laws. For more information visit https://www.ftc.gov/about-ftc.

Duties

• If selected for the position of Data Analyst, you will provide analysis and intelligence concerning consumer reports, information obtained during law enforcement investigations and actions, and other data maintained by the FTC. As part of your responsibilities, you will support the Consumer Sentinel Network (CSN) and other law enforcement efforts and agency priorities. Consumer Sentinel is a secure online tool available to law enforcement authorities throughout the United States and abroad. It includes a searchable data bank of consumer reports about fraud, scams, and bad business practices received by the FTC and external data contributors. In this position, you will support multiple FTC/BCP program areas, including anti-fraud, identity theft, Do Not Call, and Take it Down Act enforcement, as well as the consumer redress program. You will perform the following duties: - Support senior data analysts, management, and other staff in developing methods to extract and analyze data from CSN or from data obtained during the course of investigations and transmit this information to the appropriate internal and external users. - Leverage analytics and visualization tools (Tableau) to present information in a way that drives fact-based decision-making. - Assist in the extraction, cleaning, processing of medium size datasets. - Analyze, clean, and process sensitive consumer data collected in various mediums, converting the data into a uniform standardized format for use in redress activities. - Assist in querying and mining small and medium datasets, to discover patterns, using traditional or advanced techniques such as large language models. - Use MS Excel, Python and other programming languages to analyze small to medium datasets of structured and unstructured data. - Energetically work with teams to create data products for a wide range of stakeholders.

Qualifications

To qualify for a Data Analyst position at the GS-09 level, you must meet the following requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: analyzing data with use of excel, tableau or other software with small to medium datasets. OR You can qualify based on education for the GS-09, if you have completed: - a Master's or equivalent graduate degree; or have two full years of progressively higher level graduate education leading to such a degree or an LL.B. or J.D., if related. OR A combination of graduate level education and specialized experience that equals 100% of the requirements for the GS-09 level as outlined above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If you qualify on the basis of education in lieu of experience, you must submit a copy of your transcripts . Unofficial transcripts will be accepted in the application package; however, official transcripts will be required prior to receiving an official offer. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.

Evaluations

Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. All qualified candidates will be assigned to a quality category. Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies. Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Skill in data analysis and data manipulation (conversion, cleansing, standardization, etc.). Intermediate knowledge of data science principles. Ability to plan, organize, and manage complex data-related projects. Skill in communication with individuals and groups. To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12972368.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://login.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Required documents

To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed. 2. Other supporting documents: - Cover Letter, optional - College Transcript(s), if qualifying based on education - Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.) - Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) - Schedule A- In order to receive consideration under the Schedule A authority, you must provide a certification of job readiness printed on a medical professional's letterhead and signed. For more information, please visit USAJOBS Individuals with Disabilities (https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/).

Other information

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: VETERANS GUIDE Males born after 12-31-59 must be registered or exempt from Selective Service (see Selective Service System). Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 87 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: CAREER TRANSITION. Non-competitive Appointment Authorities: For more information on non-competitive appointment authority eligibility requirements: - Persons with Disabilities-Schedule A - Special Hiring Authorities for Veterans - Special Hiring Authority for Certain Military Spouses - Other Special Appointment Authorities