MIS Officer

Jhpiego is an international, non-profit health organization affiliated with The Johns Hopkins University. For more than 50 years and in over 155 countries, Jhpiego has worked to prevent the needless deaths of women and their families. Jhpiego provides technical support to Ministries of Health across the globe in areas including HIV/AIDS, maternal and newborn health, family planning, health workforce development, cervical cancer prevention, malaria, and IPC/WASH. In Eswatini, Jhpiego is implementing the Reaching Impact Saturation and Epidemic Control (RISE) project. RISE is a multi-country project funded by the U.S. Government to save lives and improve health through integrated, evidence-based approaches to address urgent gaps in lifesaving services. RISE works across all levels of the health system to strengthen the HIV/TB epidemic response, to limit the spread of deadly disease outbreaks through Global Health Security (GHS) programming, and to reduce preventable morbidity and mortality through integrated maternal, newborn, and child health (MNCH), nutrition, tuberculosis (TB), and malaria services. Since 2019, RISE has supported programs in more than 25 countries across Africa, Asia, and Latin America.

Responsibilities

The MIS Officer will support the day-to-day implementation and maintenance of interactive dashboards and visualizations using PowerBI report server, enable self-service analytics, trains business users, and ensure dashboard data lineage documentation under the RISE Eswatini project working under the direct supervision of the Senior M&E Advisor.

Key Responsibilities

• Data Visualization Configuration
• Develop interactive PowerBI dashboards tailored to program teams, operations, and leadership to support project monitoring and reporting.
• Apply best practices in data visualization (color, layout, accessibility, storytelling)
• Optimize dashboard performance (reduce load times, efficient DAX queries)
• Support data extraction, processing, and preparation of programme reports in line with project and donor reporting timelines.
• User Training & Self-Service Enablement
• Design and deliver training sessions for business users to build their own basic visualizations (self-service BI)
• Create training materials (video tutorials, quick reference guides, FAQ documents)
• Liaise with regional teams to ensure consistent and correct use of data products.
• Proactively redirect routine ad-hoc requests to self-service resources
• Lead capacity building initiatives for project and partner staff on database management and data collection applications.
• Collaborate with project teams to anticipate organizational data needs and translate them into practical MIS solutions.

• Data Lineage Documentation
• Document for each dashboard: data sources used, transformation steps applied (by ETL team), key metric definitions, refresh schedule, and known limitations
• Maintain a dashboard catalog visible to all users
• Update lineage documentation whenever underlying sources or transformations change
• Quality Assurance
• Perform routine data quality checks to ensure accuracy, completeness, and integrity of programme data across the data architecture levels.
• Flag and escalate data quality issues to the Senior M&E Advisor.
• Perform any other MIS-related duties as assigned by the Senior M&E Advisor.
  

• Bachelor's degree in Information Management, Data Visualization, Public Health, Statistics, Computer Science, or a related field.
• 3+ years of experience configuring visualizations platforms, building interactive dashboards in tools like PowerBI or other BI tools like Tableau, Looker, Superset.
• Strong SQL skills for data validation and custom queries (able to write complex joins and aggregations).
• Working knowledge of enterprise data modelling tools like SQL, DAX studio and SSAS.
• Strong attention to detail with a commitment to data quality and accuracy.
• Demonstrated ability to train non-technical users on BI tools.
• Excellent attention to detail and documentation.
• Experience working with USG-funded health programmes is an advantage.

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload to include: cover letter, resume, and references.

Deadline for applications is 9th July 2026. Applications will be reviewed on a rolling basis.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a @Jhpiego.org email address.
• Please report any suspicious communications to [email protected]