Business Systems Analyst
Indexed description
This role directly impacts our ability to serve customers, improve operational efficiency, and support business growth. The ideal candidate is a proactive problem solver who will leverage technology, data, automation, and emerging AI solutions to streamline processes, improve decision-making, and deliver measurable business results.
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This role is on-site only in Portage, MI
Requirements
Responsibilities:
- Support the Business System Administrator with the implementation, maintenance, and enhancement of ERP systems, software applications, and business technologies.
- Develop analytics, dashboards, and business intelligence reporting tools to provide actionable insights for management and operational teams.
- Lead AI and data analytics initiatives that improve business performance, operational efficiency, and decision-making across the organization.
- Identify, evaluate, and implement artificial intelligence, machine learning, and automation solutions that support continuous improvement objectives.
- Collaborate with Sales, Engineering, Operations, Supply Chain, and other cross-functional teams to streamline processes and eliminate inefficiencies through technology-driven solutions.
- Design, develop, and maintain data models, KPIs, and performance metrics to support strategic business goals.
- Analyze large datasets to identify trends, opportunities, risks, and process improvement recommendations.
- Research emerging technologies, AI applications, and analytics tools to ensure the organization remains competitive and innovative.
- Develop and deliver employee training programs on ERP systems, business software, analytics tools, AI applications, and best practices.
- Support data governance initiatives by promoting data accuracy, consistency, security, and reporting standards throughout the organization.
- Identify organizational challenges and recommend technology-based solutions that improve productivity, quality, and customer satisfaction.
- Partner with business leaders to define requirements, prioritize projects, and measure the effectiveness of implemented solutions.
- Create and maintain documentation for system configurations, workflows, reports, dashboards, and AI-enabled processes.
- Independently troubleshoot and resolve system, reporting, and data-related issues.
- Handle multiple projects and priorities while effectively managing timelines and stakeholder expectations.
- Effectively communicate technical information to both technical and non-technical audiences through written and verbal communication.
- Other duties as assigned.
- Bachelor's Degree in Business Analytics, Information Systems, Computer Science, Business Administration, or a related field; equivalent experience may be considered.
- 0-3+ years of experience in business systems analysis, ERP administration, business intelligence, data analytics, or a related role.
- Experience developing dashboards, reports, and data visualizations using tools such as Power BI, Tableau, or similar platforms.
- Knowledge of data analysis, SQL, database structures, and reporting methodologies.
- Experience evaluating, implementing, or supporting AI, automation, and technology solutions that drive business improvement.
- Strong analytical, problem-solving, project management, and communication skills with the ability to work effectively across departments.
- Manufacturing and ERP system experience preferred, including familiarity with operational, supply chain, engineering, or sales processes.
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