Manager of Automation and AI
Indexed description
- On-site
- Plantation, Florida
About The Role
As Manager, AI and Automation, you will lead a team of developers and analysts building advanced automation, application, and AI solutions that integrate with our collections platform and scale across the firm. This is a high-visibility role that works closely with the executive team—backed by the resources, executive sponsorship, and decision-making authority to drive meaningful transformation.
You’ll own and execute a 2–3 year automation roadmap—using automation and AI to streamline workflows, improve efficiency, and reduce operational costs—while helping shape the firm’s long-term technology strategy. Success here calls for both strategic vision and hands-on technical execution, ensuring every solution is tied to a clear, measurable business outcome. If you want ownership, autonomy, and the chance to be a first mover in your industry, this is that role.
What You’ll Do
- Lead, mentor, and grow a team of software developers and analysts—including hiring and upskilling—to deliver scalable automation and AI solutions across the firm.
- Own the end-to-end automation lifecycle: discovery, solution design, development, testing, deployment, support, and documentation.
- Design, develop, and maintain scalable workflows, custom connectors, applications, and integrations using SQL, Python, JavaScript, PowerShell, React, C#, and Azure (or comparable) technologies.
- Partner with business stakeholders to gather requirements and translate them into practical automation and AI solutions tied to measurable outcomes.
- Develop algorithms and predictive models, and analyze structured and unstructured data to solve complex business challenges.
- Integrate AI/ML models into larger systems, including cloud infrastructure, software applications, and data platforms.
- Build and maintain the data pipelines and queries that power automations, BI dashboards, and reporting.
- Oversee the firm’s library of BI dashboards and reporting—both client-facing and internal—spanning forecast, financial, performance, and portfolio-trend analytics.
- Monitor and optimize automation, intelligent document processing, and AI model performance, manage exceptions, and ensure high availability through logging and dashboards.
- Establish automation best practices, governance, procedures, and reusable components.
- Stay current with advances in GenAI, ML, MLOps, and LLMOps, applying new techniques to strengthen the firm’s technology stack.
- Perform other duties as assigned at the manager’s discretion.
- Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field—or equivalent experience on a year-for-year basis.
- 5+ years of hands-on software development experience delivering automation solutions across modern tech stacks and management experience for a development team.
- Strong programming skills in Python and SQL, with working proficiency in JavaScript, React, and C#.
- Demonstrated experience implementing automations and production machine learning systems.
- Solid grasp of AI/ML fundamentals—classical ML, deep learning, and LLMs—along with the supporting mathematics, statistics, and data-handling concepts.
- Minimum 2 years using a major cloud platform (Microsoft Azure or Google Cloud Platform), including integrating AI/ML models with cloud infrastructure.
- Familiarity with DevOps practices, containerization (e.g., Docker), CI/CD, and Agile delivery.
- Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Strong problem-solving, stakeholder-management, organizational, and time-management skills, plus the business acumen to connect technical work to business value.
- Spoken and written fluency in English.
- Master’s degree in a quantitative field such as Engineering, Computer Science, AI/ML, or Data Science.
- 2+ years focused on AI/ML engineering or data science, with an emphasis on GenAI and ML.
- Proven expertise with intelligent document processing, GenAI, and LLM-based solutions.
- Experience with any advanced collections / debt-recovery platform.
- Hands-on experience with tools such as n8n, Power Automate, scikit-learn, TensorFlow, PyTorch, Keras, Hugging Face, LangChain, Prefect, Azure Document Intelligence, OpenCV, NLTK, and spaCy.
- On-site role based in Plantation, Florida.
- Monday–Friday, with a choice of shifts: 8:00 AM–5:00 PM, 8:30 AM–5:30 PM, or 9:00 AM–6:00 PM.
- Standard professional office environment with no significant physical demands (no operation of tools or machinery; no significant lifting).
- Paid time off and paid holidays; 401(k) plan; medical, dental, vision, and supplemental health insurance; and a voluntary life insurance plan.
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