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Mastercard Builtin · Indexed 2026-07-08

Manager, Product Management

O'Fallon, MO, USA 130K-221K Annually

Builtin
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Mastercard Manager, Product Management Reposted 2 Hours AgoSaved Hybrid O'Fallon, MO, USA 130K-221K Annually Expert/Leader 130K-221K Annually Expert/LeaderBlockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum ComputingOwn strategy, roadmap, and execution for voice channels (IVR, Genesys Cloud, CAI). Lead Genesys migrations, design voice/agent flows, integrate Conversational AI, gather requirements, align stakeholders, track KPIs (containment, transfer accuracy, CSAT), ensure compliance, and drive launch and post-implementation optimization.Top Skills: Ai/NlpConversational AiDnisGenesys CloudIvrVirtual AgentsVui

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