Client Retention Specialist (Remote)
Indexed description
Beyond Finance Client Retention Specialist (Remote) YesterdaySaved Easy Apply Remote or Hybrid Columbus, OH, USA Easy Apply 19-20 Annually Junior 19-20 Annually JuniorFintech • Financial ServicesServe as primary contact for clients in financial hardship programs, handling inbound calls to deescalate upset clients, educate on program options, analyze financial situations, retain at-risk customers, document interactions in the CRM, and meet retention targets while delivering empathetic, solution-oriented service.Top Skills: CRM
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