Onsite, Total Case Specialist, Kia Care (Customer Service Rep)

Agero Onsite, Total Case Specialist, Kia Care (Customer Service Rep) Reposted 20 Hours AgoSaved Easy Apply Hybrid Clarksville, TN, USA Easy Apply 17-17 Hourly Junior 17-17 Hourly JuniorAutomotive • Big Data • Insurance • Software • TransportationHandle inbound customer cases for Kia Care, troubleshoot vehicle technology and warranty/repair issues, coordinate with dealerships and vendors, document interactions in CRM, de-escalate calls, and ensure timely, empathetic resolutions while working onsite in a contact center.Top Skills: BluetoothCRMGmail)Google ChatGoogle Workspace (DocsHarverInfotainmentKia ConnectNavigationOwner'S PortalSheetsSlidesSwoopZoom