Analytics Engineer

hackajob is collaborating with Virgin Media to connect them with exceptional professionals for this role.

Job title : Analytics Engineer

Full time / part time / job share : Full time

Job Family : Technology

Location : Uxbridge with flexibility to work from home

Our wonderful gaff is located in Uxbridge, in leafy West London. But if commuting to that

part of the country isn't warming your cockles - please don't be put off from applying for

this role.

The world has changed - particularly when it comes to ways of working. Most of our roles

can be on a work from home basis if needed, but we'll ferry you in a few times a year from

wherever you are in the UK for team or company days, or our famous giffgaff summer and

Christmas celebrations.

Who We Are

giffgaff is a little different to your ‘normal’ telecoms company. We’re a mobile brand

owned by Virgin Media O2 but run by our members (what we call our valued

customers) and we’ve been awarded Uswitch Network of year for 6 years out of 7!

Sounds interesting so far? There’s more.

The word giffgaff is an ancient Scottish word for “mutual giving”. Since we were

founded upon the principle of putting community first, it’s always been our aim to do

right by the planet and the people that live on it.

We started wanting to change the mobile industry, and we did - offering value,

flexibility and mutuality - but we aren’t done yet . As we’ve grown over the years,

we’ve grown our vision too.

We believe it’s our responsibility to make sure that:

• Keeping people connected doesn’t damage the planet
• Everyone can be connected, so everyone gets the same opportunities
• The connections we make online improve our lives

Our business model is unique. We take a highly collaborative approach to any

decision we make - working with our members (who are rewarded for helping) across

all areas of the business. Our vibrant community, online platform and immense value

proposition are key to our success. We’re both proud and humbled to say that over the

past few years our member base has grown, but our job is far from done. We’re always

looking to acquire new members - but to do that we need the best people to help and

that’s why we’re hiring!

The Role And The Team

We are looking for a skilled Analytics Engineer to join our team and help build and

maintain robust data pipelines that support our analytics applications.

The Data Engineering team has recently undergone a technology transformation to

migrate from our legacy data warehouse to a brand-new data platform (Snowflake + dbt

• Argo Workflows
• Kafka) to better enable the exciting needs of our data stakeholders

(Data Science, Machine Learning and Business Intelligence, etc.).

Having built a strong technology foundation, we are now looking for ways to improve the

value that we deliver to our data stakeholders. The ideal candidate will have a strong

background in data engineering, analytics and be proficient in designing, building, and

deploying scalable data pipelines.

Product analytics is the practice of using data to inform decision-making related to user

behaviour, product development and improvement. As an Analytics Engineer, you will

work closely with the Data Science, Product teams and Business teams to build data

pipelines and analytical products to support self-serve analytics, data-driven

experimentation in Product Engineering.

Diversity and inclusion are a priority for us and we are making sure we have lots of support

for all of our people to grow at giffgaff.

Data and software engineering is at the heart of what we do here at giffgaff - our agile

engineering teams build and support a set of applications and services that combined

create our unique user experience on the giffgaff website, enable our internal teams to

work in the most productive and efficient ways and enable a whole range of awesome

features via modern APIs, events and microservices.

We have a culture of building and owning all the code that we use, and take pride in this.

This allows us to keep full control on what's going on and how we shape solutions.

Key Responsibilities

• Design and implement robust data models (e.g., star schema, snowflake schema,

data vault).

• Develop and maintain dimensional data models to support BI and reporting

requirements.

• Develop and implement analytics solutions to track key performance metrics
• Design and build data pipelines to collect, process, and store large volumes of

structured and unstructured data from various sources.

• Develop and maintain data quality checks and data validation processes.
• Develop and automate reports, dashboards, and data visualisations to

communicate insights and trends effectively to stakeholders.

• Build and maintain tooling and frameworks to automate data pipelines for

experimentation and ML modelling

• Develop and maintain a deep understanding of product domains to ensure

relevant events are produced and new entities and processes are integrated

downstream in the Snowflake data platform model

• Monitor and troubleshoot data pipeline issues and provide timely resolution.
• Work closely with product managers, data scientists, product analysts and

software engineers to identify analytical requirements.

Must Have

Skills, experience and attitudes :

• Bachelor's degree in computer science, engineering, mathematics, or a related

field.

• 3+ years of experience in data/analytics engineering with a focus on building data

pipelines.

• Proficiency in SQL and experience with one or more programming languages such

as Python, Java.

• Experience with modern cloud data warehouse platforms such as Snowflake,

BigQuery, Redshift or similar.

• Experience with cloud-based data platforms, particularly AWS or GCP.
• Experience with data warehousing, data modelling, and ETL development.
• Strong analytical & communication skills and an understanding of what drives the

performance of a product to reach the company's commercial goals.

• Hands-on experience with data visualisation tools such as Tableau, Looker,

Streamlit or Power BI.

• Strong problem-solving skills and attention to detail.

Valuable Skills

• Previous experience in similar analytics engineering roles with focus on product

analytics and data modelling is highly desirable.

• Experience working with distributed event stores and stream-processing platforms

such as Kafka of Kinesis.

• Experience working with batch processing frameworks, such as DBT, Argo

Workflows, Apache Airflow, etc.

• Familiarity with Docker, Kubernetes, Amazon EKS
• Familiarity with Continuous Integration with GitHub Actions
• Familiarity with Test-Driven Development and XP

Our Commitment To Equity, Diversity And Inclusion

At giffgaff we want to challenge the old way of doing things. People, and the way they

work, define our culture and we encourage everyone to bring their whole selves to the

gaff. That's why we believe in creating an equitable, fairer, more inclusive business that

champions different ideas and perspectives. We may be sort-of-small but we're big on

that caring, sharing thing & strive to create a supportive culture.

As a lean organisation, our team is built of a diverse, spirited range of people who are

multi-skilled, highly motivated and flexible.

In return for your outstanding efforts, you'll be rewarded with a competitive salary and

excellent benefits. We believe that hard work should be supported and recognised.