Marketing Data Specialist

AAA Club Alliance is hiring a Marketing Data Specialist to help shape how we target, reach, and engage our customers across channels. You have the opportunity to work from one of our locations: Wilmington, DE; Worthington, OH; or Cincinnati, OH.

This role follows a hybrid schedule with on-site collaboration Tuesday through Thursday.

The primary duties of the Marketing Data Specialist are to:

• Develop opportunities to optimize marketing campaigns by partnering with key business stakeholders to design effective targeting and segmentation strategies that maximize ROI in the following channels: Direct Mail, Email, Telemarketing, Text, and Web.
• Design and build processes to execute and automate campaign strategies.
• Create data mining architectures/models/protocols, statistical reporting, and data analysis methodologies to identify trends in large data sets.
• Perform statistical analysis/modelling to generate lists of customers for targeted direct marketing campaigns.
• Automate existing marketing campaigns by converting existing SQL queries into Google Big Query and Adobe Campaign.
• Identify data gaps and new data sources to improve marketing effectiveness and to maximize the intended marketing audience.
• Work with SQL/Adobe Developer/Administrator to integrate and test new data sources.
• Use data transfer tools to encrypt, compress, and secure data files that are shared and received with 3rd party providers.
• Update and enhance business procedures.
• Enhance existing campaign management business processes to support efficient campaign management and marketing.
• Other duties assigned.

Minimum Qualifications

• Bachelor’s Degree in Computational and Data Science, Economics, Statistics, or Math; or BS degree in other field in combination with additional experience; equivalent education, experience and certifications will be considered.
• Adobe or SQL MCTS Certifications preferred.
• Comprehensive knowledge of Microsoft Office Suite.
• 2+ years of experience working with relational data.
• 2+ years of direct marketing experience.
• 2+ years of experience using SAS Guide 4.1, 4.3 and 5.1, and/or Adobe Campaign.
• 3+ years of experience programming in SQL and/or Google Big Query
• Ability to work independently in fast paced environment with competing priorities, excellent oral and written communication skills and the ability to interpret end-user needs.
• Journey tool experience preferred.
• Insurance policy + quote data experience preferred.
• Car service data experience preferred.

At AAA, your success is our success. What we can offer you:

• The starting base compensation for this position is $65,059 to $94,783.
• The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*
• Comprehensive health benefits package.
• Up to three weeks of paid time off accrued during your first year.
• Annual Bonus Plan.
• 401(K) plan with company match up to 7%.
• Professional development opportunities and tuition reimbursement.
• Paid time off to volunteer & company-sponsored volunteer events throughout the year.
• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Marketing