EverCommerce - Engineering Manager, Business Intelligence

EverCommerce - BI Engineering Manager

About EverCommerce

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are seeking a talented and experienced BI Engineering Manager to lead and optimize our Business Intelligence (BI) engineering team. This role is critical in driving data-driven decision-making across the organization by overseeing the design, development, and implementation of BI solutions. The ideal candidate will possess strong leadership skills, a deep understanding of BI tools and technologies, and a strategic mindset to align BI initiatives with business goals.

Key Responsibilities

• Team Leadership: Manage, mentor, and develop a team of BI engineers, fostering a collaborative environment and ensuring professional growth and skill development.
• BI Strategy: Develop and implement the BI strategy, aligning with the organization’s business objectives and driving improvements in data analysis and reporting capabilities.
• Project Management: Oversee the delivery of BI projects, including planning, execution, and monitoring, ensuring timely and within-budget completion.
• Technical Oversight: Lead the design, development, and maintenance of BI solutions, including data warehouses, data models, and ETL tools.
• Collaboration: Work closely with data engineering, data product managers, and other stakeholders across departments to understand their data needs and translate them into actionable BI solutions.
• Quality Assurance: Ensure the accuracy, integrity, and security of data within BI systems, implementing best practices and industry standards.
• Innovation: Stay current with industry trends and emerging technologies, recommending and implementing improvements to enhance BI capabilities.

Skills And Experience Required

• Educational Background: Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field; Master’s degree preferred.
• Experience: 6+ years of experience in BI engineering or related roles, with 2+ years in a managerial or team lead position.
• Technical Skills: Strong proficiency in SQL, data warehousing, ETL processes, and data modeling; preferred to have familiarity with BI tools such as Tableau, Power BI, or Looker.
• Leadership: Proven track record in managing and mentoring a team, with strong leadership and interpersonal skills.
• Analytical Abilities: Exceptional analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
• Project Management: Experience in managing projects using methodologies such as Agile or Scrum.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Key Performance Metrics

• Project Delivery: Timeliness and quality of BI projects delivered, including adherence to deadlines and budget constraints.
• Team Performance: Team productivity and engagement metrics, including individual and team development progress.
• Data Accuracy: Accuracy and reliability of data within BI systems, with minimal errors or issues reported.
• Stakeholder Satisfaction: Feedback from internal stakeholders regarding the effectiveness and usefulness of BI solutions and support.
• Innovation Adoption: Successful implementation of new BI tools, technologies, or methodologies that enhance data analysis and reporting capabilities.
• Operational Efficiency: Improvements in operational processes related to BI, including data processing times and resource utilization.

Where

This is a fully remote, US based position with minimal to no travel required. You may be asked to travel up to 4 times per year for quarterly planning. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits And Perks

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development
• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program.

Compensation: The target base compensation for this position is $120,000 to $140,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!