Senior Data Business Analyst

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

M&G Life covers over 5 million customers with more than £300bn invested across all of its products and wrappers, and has an ambitious growth plan for 2025 and beyond. M&G Life operations work with a number of partners including Equiniti, Diligenta, Waystone, Paragon, Willis Towers Watson, as well as M&G Global Services supporting our in-house operation.

M&G Life is making material investments in its digital and data capabilities, to improve customer experience, streamline processes, improve controls and embed data in the way we operate.

We are ramping up a number of M&G Life programmes to drive material improvements in complex processes operating across the Life Insurance business, including distribution, operations and Finance, through reengineering and automating processes and better access to data.

You will be the bridge between what the business needs and what technology delivers. This is a hybrid role – part business analyst, part data specialist – where you will need to roll up your sleeves and analyse source systems directly, not just document what stakeholders tell you. You will translate complex data requirements into actionable specifications, challenge requirements that are unfeasible or technically costly, and ensure data definitions align consistently across business groups.

This role is about building permanent, in-house expertise and capabilities.

Key Responsibilities for this Role

• Proven track record of documenting / cataloguing data requirements for existing business processes and redesigned business processes
• Lead complex data analysis to validate business requirements - interrogating source systems directly rather than relying solely on stakeholder interviews
• Translate data requirements into measurable business outcomes, supporting improved decision making and operational efficiency
• Assess and document upstream and downstream data flows, dependencies and interdependencies within the enterprise data architecture
• Produce clear technical IT change specifications and narratives that translate business needs into specifications technology teams can build against, with full end-to-end traceability
• Interrogate and sense-check requirements from a sustainable data perspective, challenging and providing alternative solutions when requirements are unfeasible or technically costly
• Work closely with data engineering teams to ensure requirements are accurately converted into built data products.
• Influence senior stakeholders to align on data definitions, priorities and strategic data initiatives
• Lead data quality assessments and support the development of data-driven improvement strategies, enforce and apply data governance in line with enterprise data governance frameworks

Key Knowledge, Skills & Experience

Our ideal candidate is analytically rigorous, digging into the detail and validating information rather than taking requirements at face value. You’re confident constructively challenging where things don’t stack up from a data perspective, while maintaining strong, productive relationships. A natural bridge between business and technology teams, you communicate clearly and can translate complex ideas in both directions. With a pragmatic approach to problem solving, you balance ideal data solutions with real-world delivery constraints. Above all, you are highly collaborative, working seamlessly across data engineering teams, business SMEs and senior stakeholders to drive the right outcomes.

• Proven expertise combining business analysis, data analysis and data cataloguing skills to identify and document data requirements - you can analyse source systems and data
• Proficient use of enterprise data platforms, semantic models, and dimensional modelling (star schemas, fact/dimension tables)
• Proficient using data architecture principles, ETL processes, and data pipeline concepts
• Track record of data modelling, architecture and use of data cataloguing tools
• Proficiency in SQL for data validation and analysis; familiarity with data visualisation tools and cloud-based data platforms. Familiarity with Snowflake, Azure, Databricks, PowerBI.
• Track record translating complex data requirements into technical specifications in financial services and/or Life operations
• Ability to translate technical data concepts into business friendly language for diverse stakeholders up to senior leadership level
• Strong experience of working in the Financial services industry, with exposure to the Life industry and PLC environment an advantage.

We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.

Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.

If this sounds like you, we want you to apply!

Location: London, Kildean & Edinburgh

Job Level: Manager/Expert

Reports to: Director of Re-Engineering

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.
• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]