Sr. Data Analyst, Revenue Operations

Location: This role is preferably hybrid in-office at one of Impel's locations — Syracuse, NY; New York, NY; Burlington, VT; or Salt Lake City, UT. Remote will be considered depending on candidate location and experience.

Job Summary And Responsibilities

We're looking for a technically strong analyst to own how revenue data is structured, modeled, and trusted across the business. You'll work hands-on in Salesforce, SQL, and Snowflake to turn messy, multi-system data into accurate enterprise-wide reporting. This is a data and systems role at its core — you'll partner with Finance and Revenue Operations on KPI definitions, but the technical depth is on you.

• Structure and model data across Salesforce, Snowflake, and source systems (including Sage and ADP) to enable accurate, enterprise-wide reporting.
• Map, extract, and document complex Salesforce data — standard and custom objects — to support reliable, reusable reporting frameworks.
• Build and maintain scalable Snowflake schemas that support analytics across the full customer lifecycle.
• Partner with Finance and RevOps to operationalize key SaaS metrics like ARR, NRR, retention, pipeline, and bookings.
• Establish documentation, definitions, and QA checks that make people trust the numbers.
• Build clear dashboards that help leaders monitor performance and act quickly.
• Support Deals Desk and system admins on complex deal structures to keep data accurate and usable.
• Apply modern AI tools to accelerate analysis, documentation, and SQL development.

Qualifications

• 5–8 years in revenue operations, data analytics, business intelligence, or a related technical role.
• Advanced SQL, including writing and optimizing complex queries in Snowflake or a similar cloud data warehouse.
• Strong, hands-on understanding of Salesforce data structures, custom objects, and CRM workflows — Salesforce admin experience is a major plus.
• Experience pulling and reconciling data across multiple systems (CRM, ERP/finance, HR platforms).
• Experience modeling SaaS revenue, pipeline, or retention metrics.
• Strong communication skills — you can explain technical challenges and trade-offs clearly to non-technical stakeholders.

Nice to Have

• Standout Salesforce admin depth.
• Familiarity with modern data stack tools (dbt, Fivetran, or similar).
• Experience with AI tools, such as Claude, for analysis.
• Prior B2B SaaS or high-growth tech experience.

About Impel

We're harnessing the power of AI to transform automotive retailing, one of the largest segments of the global economy, and we've become one of the largest vertical AI companies in the world. Our industry-leading Automotive AI Operating System helps retailers and OEMs unify the entire customer journey--fueling faster decisions, deeper connections, and measurable impact at every step along the way. To date, we've delivered 34 billion shopper interactions, influencing more than $8 billion in Sales and Service revenue across 51 countries. To learn more about Impel, visit impel.ai.

Our Values

Relationships - At the heart of everything we do are the connections we build with customers, colleagues, and communities--rooted in trust, and strengthened through collaboration.

Results - We believe every innovation should be purposeful, every challenge met with strategy, and every outcome drives lasting measurable success.

Inventiveness - We don't just adapt to change; we embrace an entrepreneurial spirit that inspires us to take bold action--pushing boundaries and constantly reimagining what's possible at every turn.

Grit - We have a relentless drive to push forward, overcome obstacles, and seek out new ideas with ambition, energy, and passion--no matter what roadblocks we may encounter.