Senior Insights Specialist

At ASB, we're driven by one purpose: accelerating financial progress for all New Zealanders.

Our customers are at the heart of everything we do. We're passionate about using data, insights and innovation to help people get one step ahead, and we're looking for a Senior Insights Specialist to join our Personal Banking Product team.

This is an opportunity to influence strategic decisions, uncover meaningful customer and commercial insights, and help shape the future of our products through data-driven thinking. You'll provide trusted analytics leadership, partnering closely with stakeholders across the business to deliver actionable insights that create real impact.

Te tūranga | The role

As a Senior Insights Specialist, you'll combine deep analytical expertise with strong stakeholder engagement to solve complex business challenges and support better customer, product and commercial outcomes.

You'll lead insight initiatives from problem definition through to recommendation, helping decision-makers confidently navigate opportunities and challenges.

Key Responsibilities Include

• Leading analytics projects that deliver actionable insights and recommendations to support business goals.
• Translating complex data into meaningful, relevant and commercially valuable insights.
• Designing, developing and implementing analytical models to answer business questions and identify opportunities.
• Partnering with stakeholders to influence decisions and improve customer and commercial outcomes.
• Championing analytical thinking and continuous improvement across the organisation.
• Providing technical leadership, coaching and mentoring to help grow capability within the wider analytics community.
• Collaborating with colleagues across the bank to deliver collective insight and solve complex challenges.
• Contributing to technical standards, tools, policies and best practice within the Analytics Practice.

Ō pūkenga | About you

You'll be a naturally curious and proactive analytics professional who enjoys solving complex problems and transforming data into compelling stories. You're comfortable working in ambiguity, challenging thinking constructively, and using evidence-based insights to influence outcomes.

You'll Bring

• Advanced SQL and/or SAS expertise, with 7+ years data analytics experience.
• Experience in working with banking or financial services highly recommended.
• Strong experience using Tableau or Power BI.
• Advanced analytical and problem-solving skills, with the ability to work confidently with complex data.
• Experience delivering meaningful insights that drive decision-making and business outcomes.
• Strong communication, presentation and stakeholder engagement skills.
• An ability to quickly learn new tools and technologies.
• A passion for continuous learning, knowledge sharing and helping others succeed.
• The confidence to challenge the status quo and identify opportunities for improvement.

He aha tā mātou | Working at ASB

At ASB, we put our people first. You'll be part of a supportive and collaborative team where you'll have the opportunity to grow your career, develop your expertise and make a meaningful impact for our customers.

At ASB, our values are more than just words. They're anchors to who we are and where we've come from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care

Care is about lifting our people, customers and communities to reach their potential.

Kia Māia | Courage

Courage is about doing the right thing, even when it feels hard.

Kia Mahira | Curiosity

Curiosity is about better decision-making and applying judgement before we act.

If you thrive on solving complex problems, turning data into meaningful insights, and influencing decisions that improve outcomes for customers, we'd love to hear from you.

Me pēhea te tono | How to apply

Join ASB and help New Zealanders get one step ahead.

We welcome applications from people of all backgrounds and encourage you to apply, even if your experience doesn't perfectly match every requirement. Your unique perspective could be exactly what we're looking for.