Dutch-Speaking Inbound Customer Service Agent (m/f/d) – 100% Remote

Fashion meets conversation. We're looking for Dutch-speaking talents in Morocco who love helping customers and creating great shopping experiences. What we offer 100% remote – work from wherever you're most productive pay-per-ticket model – your earnings scale with your output fully remote training (5 days) before you go live personal onboarding and support from day one part of a growing international freelancer network long-term collaboration with real development opportunities

What you’ll do

You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience. In detail: Inbound calls and written customer communication (email/chat) in Dutch order management, returns processing, and general customer inquiries providing product information and shopping advice accurate documentation of each case in the CRM system close collaboration with your team and Team Lead