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Morningstar Builtin · Indexed 2026-07-08

Customer Success Manager

Chicago, IL, USA 100K-500K Annually

Builtin
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Indexed description

Morningstar Customer Success Manager 6 Hours AgoSaved Hybrid Chicago, IL, USA 100K-500K Annually Junior 100K-500K Annually JuniorArtificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial ServicesManage institutional data client relationships for Morningstar, acting as subject matter expert for data and research products. Drive retention and growth by creating KPIs/analytics, conducting business reviews, coordinating internal stakeholders, training client teams, identifying upsell opportunities, resolving escalations, and representing customer needs in product decisions. Requires strong client service, analytical, and communication skills.

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