Flywire
Builtin · Indexed 2026-07-09
Team Lead, Payment Experience, Americas (Customer Support)
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Indexed description
Flywire Team Lead, Payment Experience, Americas (Customer Support) YesterdaySaved Hybrid Boston, MA, USA 55K-65K Annually Mid level 55K-65K Annually Mid levelFintech • Payments • SoftwareLead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.Top Skills: Banking And Partner Back OfficesCrm SoftwareGoogle WorkspaceLookerMS OfficeZendesk
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