Flywire
Builtin · Indexed 2026-07-08
Payment Experience Associate, Spanish/Portuguese (Customer Support)
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Indexed description
Flywire Payment Experience Associate, Spanish/Portuguese (Customer Support) 4 Hours AgoSaved Hybrid Boston, MA, USA 40K-52K Annually Mid level 40K-52K Annually Mid levelFintech • Payments • SoftwareProvide first-contact support for international payers, troubleshooting complex payment issues across phone, chat, and messaging channels. Escalate and follow up on unresolved cases, conduct proactive outreach, collect customer feedback, mentor junior associates, and collaborate cross-functionally to improve payment processes and product knowledge.Top Skills: ChatEmailFlywire Payments PlatformPhoneWechatWhatsapp
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