Senior Technical Operations Engineer

Seeking a senior technical engineer to own customer software installations, SQL troubleshooting, infrastructure support, cloud systems, and escalated technical issues for a growing software company.

Must be highly independent, customer-facing, and experienced with Microsoft environments, networking, and enterprise troubleshooting.

We are looking for someone who:

• enjoys working with professional customers and team members

• is friendly, helpful, and straightforward in communication

• genuinely enjoys helping customers solve problems

• is organized, dependable, and responsive

• has a strong work ethic and takes ownership of responsibilities

• works well directly with company leadership, software engineers, and enterprise customers

Please do not apply if you are not committed, responsive, and willing to take ownership of your work.

This is a full-time remote position working directly with the company owner, customers, and software engineering team.

This is not a call-center support role.