Cloud Ops Engineer

🚀 We're hiring a Cloud Operations Engineer — Chile (Remote)

Are you passionate about cloud infrastructure, automation, and keeping systems rock-solid? We're looking for a hands-on Cloud Operations Engineer to join our team in Chile.

What you'll do:

→ Deploy and maintain Azure cloud infrastructure

→ Build automation with PowerShell, n8n, and ARM templates

→ Respond to incidents, dig into root causes, and fix them for good

→ Use AI-powered tools to work smarter, not harder

→ Write documentation that actually helps your teammates

What we're looking for:

✅ Azure fundamentals (compute, storage, networking)

✅ Scripting & automation skills

✅ Linux/Windows server experience

✅ A problem-solving mindset and strong communication under pressure

Role Purpose

Support the deployment, configuration, and maintenance of cloud infrastructure and application

services to ensure customer environments are highly available, scalable, and reliable. Collaborate with

development, release, and application teams to deliver seamless infrastructure operations and

continuous improvement.

This role exists to maintain operational stability, implement automation for repetitive tasks, and grow

technical expertise in cloud operations and modern infrastructure practices.

Key Accountabilities

• Deploy and configure servers and application software across environments using automation

scripts and tools.

• Troubleshoot infrastructure and application issues to identify root causes and implement

workarounds and permanent resolutions.

• Provide escalation support for complex incidents, ensuring timely resolution and clear

communication.

• Utilize and improve existing tools and utilities to streamline troubleshooting and operational

processes.

• Ensure stability and availability of application components running on Azure cloud infrastructure.

• Monitor infrastructure costs and identify opportunities to right-size servers and services for cost

optimization.

• Respond to monitoring alerts of application instability, investigate root causes, and implement

corrective actions.

• Set up and configure monitoring, logging, and alerting systems to provide operational visibility.

• Leverage AI-assisted tools to accelerate troubleshooting and improve operational efficiency.

• Create and maintain technical documentation for systems, processes, and troubleshooting

procedures that support both cloud operations and support teams.

Core Technical Capabilities

Azure Cloud Platform

• Provision, configure, and manage infrastructure in Azure

• Understanding of Azure services: compute, storage, networking

Infrastructure Automation

• PowerShell scripting for deployment and operational tasks

• n8n workflow automation for process improvements

• ARM templates for infrastructure provisioning

Containerization & Configuration Management

• Basic understanding of container concepts and Kubernetes

• Configuration management tools (e.g., Ansible)

AI-Assisted Operations

• Generative AI tools for troubleshooting and documentation

• AI-powered support platforms for operational efficiency

Operating Systems & Web Servers

• Linux and/or Windows server administration

• Web server configuration and troubleshooting (IIS, Apache, Tomcat, or similar)

Database Fundamentals

• Basic SQL Server administration and connectivity troubleshooting

• Ability to write simple queries and diagnose database issues

Monitoring & Observability

• Set up, configure, and respond to monitoring and alerting systems

• Basic performance troubleshooting and log analysis