Senior Staff Global Practice Lead – Cloud Native
Indexed description
About The Team
The Global Practice Lead will matrix-manage a global team that focuses on solution sales and delivery of professional services. As a leader and strategic thinker, you will lead by example how to deliver customer value and success. You will work together with applicable Product Managers to craft solutions that drive new product adoption. The candidate will possess knowledge of the solution sales process and outcome through the origination, closing of services sales opportunities, and influencing delivery of outcomes.
Your Role
- Develop and execute a strategic vision for the global Cloud Native practice, driving innovation and service excellence across engagements.
- Collaborate with Services Product Management to enhance the catalog of service offerings, ensuring alignment with customer needs and market trends.
- Lead the creation and refinement of service SKUs, best practices, and training programs, promoting knowledge sharing within the organization.
- Establish and maintain key relationships with clients, Product Management, and Sales teams to ensure a seamless approach to professional services delivery.
- Provide technical pre-sales support for complex cloud-native solutions, ensuring alignment with customer business goals through tailored offerings.
- Monitor and enhance consulting metrics (CSAT, margin, delivery quality) to drive continuous improvement in service delivery.
- Engage in thought leadership by articulating Nutanix's vision for hybrid and enterprise cloud solutions both internally and externally.
- Achieve established first-year objectives, including revenue growth targets, successful client engagements, and a comprehensive training plan for practice consultants.
- 15+ years of IT services experience with a minimum of 5 years in cloud-native technologies.
- Proven leadership in managing global practices or large-scale cloud-native programs.
- Deep expertise in Kubernetes, containers, CI/CD, DevSecOps, and major cloud platforms (AWS, Azure, GCP).
- Strong understanding of enterprise architecture, application modernization, and agile methodologies.
- Exceptional leadership, communication, and stakeholder management skills.
- Bachelor’s or master’s degree in Computer Science, Engineering, or a related field; relevant cloud-native certifications are a plus.
- Ability to analyze and navigate contractual and commercial constructs in services engagements.
- Self-motivated with the capability to thrive in unstructured environments while driving strategic execution.
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