Senior Manager – IT Infrastructure Projects and Data Center

At Arab Financial Services, we’re looking for a strategic and hands-on leader to take ownership of our IT infrastructure landscape across projects, networks, security, and data centers. This role is critical in ensuring secure, scalable, and resilient IT operations within a regulated financial services environment.

Scope of Responsibility

This role has enterprise‑wide accountability for:

• IT and data centre strategy
• Infrastructure and technology transformation projects
• Network and cybersecurity platforms
• Disaster Recovery (DR) and Business Continuity (BC) technology enablement
• End‑user computing and IT Helpdesk services
• Vendor, contract, capacity, and cost management
• Infrastructure security, risk, and regulatory compliance

Key Responsibilities

Enterprise IT Leadership

• Drive IT and data center strategy aligned with business goals
• Lead infrastructure transformation and modernization initiatives
• Ensure high availability, scalability, and cost efficiency

Infrastructure & Technology Projects

• Manage end-to-end delivery of cloud migrations, data center upgrades, and network/security refreshes
• Define governance, budgets, timelines, and risk management
• Ensure smooth transition from project to operations

Network & Cybersecurity

• Oversee LAN, WAN, MPLS, VPN, cloud connectivity, and voice networks
• Lead network security architecture (firewalls, IDS/IPS, encryption, segmentation)
• Ensure compliance with cybersecurity frameworks and regulatory standards

Data Center & Disaster Recovery

• Manage primary and DR data centers, ensuring resilience and performance
• Lead Disaster Recovery planning, testing, and improvements
• Govern infrastructure lifecycle, risks, and regulatory alignment

End-User Services & Helpdesk

• Oversee EUC services including devices, software, and asset lifecycle
• Ensure a high-performing IT Helpdesk aligned with SLAs
• Drive continuous improvement in service quality and user experience

Governance, Risk & Compliance

• Ensure adherence to IT policies, security frameworks, and regulatory requirements
• Identify and mitigate infrastructure risks and control gaps
• Support internal and external audits

Financial & Vendor Management

• Manage infrastructure budgets (CapEx & OpEx)
• Lead vendor selection, contracts, and performance management
• Optimize costs through standardization and capacity planning

Leadership & Stakeholder Management

• Lead and develop multi-disciplinary IT teams
• Act as a trusted advisor to senior leadership on IT strategy and investments
• Collaborate closely with Security, Risk, Compliance, and business stakeholders