Senior GCP Application Engineer

HCLTech is looking for a highly talented and self- motivated Senior GCP Application Engineer to join it in advancing the technological world through innovation and creativity.

Job Title: Senior GCP Application Engineer

Job ID: 124078

Position Type: Full-time

Location: Sunrise, FL

Role/Responsibilities

Job Summary:

8+ years of commercial software development

experience.

Proficient in developing and hosting solutions

using Java, Python in cloud platforms, preferably GCP.

Design and implement scalable CCaaS and IVA

solutions leveraging leading Cloud and enterprise conversational AI / customer

service solutions including conversational IVR design, NLU/NLP modeling, intent

and flow orchestration, webhook integrations, speech-to-text/text-to-speech.

Key Responsibilities:

Architect secure, resilient cloud infrastructure

on major cloud services provider using services such as GKE, Cloud Run, Cloud

Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design,

encryption, multi-region high availability, and Infrastructure as Code

(Terraform) to support enterprise-grade customer experience platforms.Architect, implement, and optimize CCaaS

solutions, including ACD (Automatic Call Distribution), skills-based routing,

dialer, omnichannel capabilities, and campaign management, ensuring scalable,

secure, and compliant contact center operations.Have experience in leading integrations and

migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI

integrations, webhooks, SIP/WebRTC, security configuration, and transition from

legacy contact center platforms to Cloud based solutions.Experience with Agile development, Continuous

Integration, and Continuous Delivery, including working knowledge of various

tools in the CI/CD pipeline (using Maven, Salt, Git, Jenkins), DevOps and

Observability.Experience in designing & developing API,

services, Micro services-based architecture using frameworks like Spring Boot

or Vertx.Hands on experience with Kafka, Relational,

and/or NoSQL databases.Experience

in Architecture design and modeling should possess strong skills in designing

and modeling complex systems and architectures.

Skill Requirements:

Understanding of data structures, algorithms, design patterns, web technologies (HTTP,

Apache) and familiarity with Unix/Linux

Strong understanding of cloud security architecture, Encryption and OAuth.

Looks proactively beyond the obvious for continuous improvement opportunities.

and communication: lead teams and collaborate with stakeholders, so strong

leadership and communication skills are essential.

Excellent communication skills, with the ability to influence at all levels across

functions, from both technical and non-technical perspectives alike.

Pay and Benefits

Pay Range Minimum: $105,000/Annum

Pay Range Maximum: $161,000/Annum

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.