Manager - Platform Engineering

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Manager, Platform Engineering is a hands-on technical leader responsible for designing, building, and operating scalable platform capabilities across hybrid infrastructure environments. This role leads a distributed team of engineers focused on cloud platforms, infrastructure automation, developer enablement, observability, and platform reliability. The Platform Engineering Manager drives standardization, self-service capabilities, infrastructure as code, and continuous improvement to improve developer productivity, operational efficiency, and business agility.

ESSENTIAL DUTIES AND TASKS:

• Lead the development and operation of shared platform services across on-premises and cloud environments (Azure, VMware, Hyper-V, etc.).
• Drive platform engineering practices including infrastructure as code, automation, self-service provisioning, and reusable platform components.
• Build and enhance internal developer platforms that improve application delivery speed, consistency, and reliability.
• Implement and manage observability, monitoring, and operational tooling to ensure platform health and performance.
• Partner with security, architecture, infrastructure, and application teams to deliver secure and scalable platform solutions.
• Establish platform standards, reference architectures, and engineering best practices.
• Own platform availability, scalability, performance, and operational readiness metrics.
• Lead cloud transformation and modernization initiatives.
• Develop documentation, platform runbooks, standards, and operational procedures.
• Coach and mentor engineers while fostering a culture of ownership, automation, and continuous improvement.
• Participate in major incident management and support operational escalations as needed.

SUPERVISORY RESPONSIBILITIES:

• This position supervises platform engineers. Manages and directs three employees' training, development, appraisal, and work assignments.

EDUCATION and/or EXPERIENCE:

• 7+ years of experience in infrastructure, cloud, platform engineering, or related disciplines.
• Strong hands-on experience with Azure IaaS, VMware, Hyper-V, Windows/Linux servers, and hybrid cloud environments.
• Deep experience with automation and infrastructure-as-code tools such as Terraform, PowerShell, Ansible, or similar technologies.
• Familiarity with CI/CD pipelines, DevOps practices, and developer enablement platforms.
• Experience implementing observability, monitoring, and platform operations tooling.
• Strong analytical, troubleshooting, and leadership skills.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Microsoft Azure Administrator or Architect
• VMware VCP
• Linux+/RHCSA

WORK SCHEDULE/HOURS:

Hybrid work model: Monday – Thursday onsite, Friday remote. May include nights, weekends, and a 24/7 on‑call rotation during outages.