Infrastructure Senior Manager

Gene Solutions is an international biotechnology company based in Singapore, driving advancements in genetic testing and research innovation. By integrating Next-Generation Sequencing (NGS) and Artificial Intelligence, the company offers a comprehensive portfolio of advanced solutions, including:

1. Reproductive Health: Comprehensive Non-invasive Prenatal Testing (NIPT) that integrates screening for recessive and dominant single-gene disorders.
2. Clinical Oncology: multi-cancer early detection (MCED), comprehensive genomic profiling (CGP) for precision therapy selection, and minimal residual disease (MRD) tracking using circulating tumor DNA (ctDNA) technology.

Established in 2017, Gene Solutions operates a network of 17 NGS laboratories, including two central CAP-accredited laboratories in Singapore and Vietnam. With over three million tests provided to patients, we remain committed to delivering accessible genetic testing services to more than 5,000 hospitals and clinics across Singapore, Vietnam, Thailand, Indonesia, Malaysia, the Philippines, Hong Kong SAR, Taiwan, India, Turkey, Brazil, and the USA.

ROLE SUMMAR

Location: Ho Chi Minh City

Reports to: IT Director

The IT Infrastructure Senior Manager will lead and oversee the company’s entire IT infrastructure, including systems administration, network architecture, virtualization, and cloud platforms across all operating countries. This role ensures high availability, security, and scalability of IT systems to support business operations and strategic growth. The position will manage a team of system administrators and network engineers, lead infrastructure implementations in Vietnam and other countries, and collaborate with cross-functional teams and external partners in Vietnam and overseas

RESPONSIBILITIES

• Develop technical strategies, plans and cost-effective solutions to execute and enhance IT infrastructure in alignment with business objectives
• Lead data center management, IT operations, infrastructure architecture design and implementation, and disaster recovery planning to ensure that infrastructure capacity aligns with business needs and future growth
• Ensure IT systems and networks operate smoothly and continuously with nearly zero downtime
• Ensure system security hardening and compliance with company security policies
• Establish and enforce IT policies, standards, and best practice
• Be willing to get involved in project and technical matters, take a hands-on approach to project management, and roll up your sleeves to get your hands dirty when necessary
• Lead infrastructure projects from planning to execution in Vietnam and other countries
• Manage and mentor a small team, ensuring high performance and continuous development
• Collaborate with internal stakeholders and external partners to deliver projects on time and within budget.

REQUIREMENTS

• Bachelor’s degree or higher in Computer Science, Information Technology, or related field.
• Minimum 13 years in IT infrastructure technology, including at least 3 years in a similar role.
• Proven experience in designing and managing modern enterprise networks with security best practices.
• Extensive experience and strong knowledge in Unix/Linux, Windows Server, virtualization, network devices, security appliances, SDWAN, high-performance storage, cloud platforms (AWS, Azure, GCP), network monitoring solutions, data center, and automation tools, CI/CD, zero trust, ZTNA, optimized infrastructure for AI and machine learning workloads…
• Excellent leadership, communication, and project management skills.
• Integrity, accountability, ability to work under pressure and manage multiple priorities.
• Fluent in English (written and spoken).
• A demonstrated commitment to continuous learning such as IT professional certifications or higher education diplomas, is an advantage.
• Knowledge and experience in high performance computer and storage is a plus.
• Experience in DevOps or SysOps is a plus.