Senior Software Engineer, Cloud Platform

We are looking for a Senior Software Engineer to join SeatGeek’s Cloud Platform team. As a Platform Engineer, you'll improve the systems that power the entirety of SeatGeek's technology ecosystem. This unique role combines both the craftsmanship and rigor of traditional Software Engineering, whilst also incorporating an openness to the development of the underlying infrastructure; including core compute, infrastructure as code, database, and network infrastructure.

The nature of the ticketing engineering industry places unique constraints and workflows on our systems and infrastructure, especially during high-load onsales, requiring out of the box solutions and automation to be the norm. This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC.

What You'll Do

• Bring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challenges
• Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability
• Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions
• Collaborate with other departments on how to run production systems and deployments with autonomy
• Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Become a force multiplier by mentoring and leading the team around you
• Participate in an on-call schedule to help our customers experience more live

• Passion for craftsmanship and product. You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standard
• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Experience with Kubernetes, containers, and serverless compute platforms
• Experience with continuous integration, delivery, testing, and code deployment
• Experience using observability tools to make performance improvements and forecast growth
• Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Go, C#, Python, Bash
• Runtimes: Kubernetes, Docker, ECS/Fargate, Lambda
• Datastores: Postgres, SQL Server, Memcache, Redis, and Elasticsearch
• Streaming & workflows: Kafka, Flink, Airflow, Temporal
• Service Discovery and Routing: Cilium, Consul, Envoy, CoreDNS
• Monitoring: DataDog
• Incident Management:PagerDuty
• Configuration Management: Chef, Ansible
• Secrets Management: Vault
• Infrastructure as Code: Cloudformation, Terraform
• Cloud Providers: AWS
• Version control: Git
• CI / CD: Gitlab CI

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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