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Scotch Builtin · Indexed 2026-07-14

Technical Support - Tier 2

Denver, CO, USA 65K-75K Annually Remote

Mid level Builtin
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Indexed description

Scotch Technical Support - Tier 2 6 Days AgoSaved Easy Apply In-Office Denver, CO, USA Easy Apply 65K-75K Annually Mid level 65K-75K Annually Mid levelArtificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • AnalyticsServe as the senior escalation point for complex issues on Scotchs Android POS platform and hardware. Diagnose software and hardware faults, analyze logs and network configs, support customers and Engineering to reproduce and resolve issues, maintain documentation and KB articles, assist with releases and hardware testing, and participate in on-call rotations for critical incidents.Top Skills: AndroidBarcode ScannersCash DrawersIp ConfigurationPayment DevicesPayment SystemsPos SystemsReceipt PrintersRemote Access ToolsRemote DesktopRoutersTouch TerminalsWifi

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