Member of Technical Staff, Infrastructure

About the Company

Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location. From manufacturing sites and data centers to life sciences labs, healthcare facilities, and corporate headquarters, Envoy unifies visitor management, risk assessment, mailroom management, digital signage software, resource booking, and emergency management into one integrated platform. With deep integrations across access control, identity, compliance screening, and collaboration tools—including LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, and Descartes Visual Compliance—Envoy helps organizations reduce risk, stay audit-ready, and operate with clarity at scale. Learn more at envoy.com.

About the Role

This is an L3 opportunity. Successful candidates often come from senior engineering roles and are experienced in leading complex projects, mentoring peers, and making architectural contributions across teams. At Envoy, we are passionate about creating a scalable, reliable, and secure cloud platform that supports our company's business. We utilize cutting-edge technologies, including Kubernetes, Terraform, Istio, Pulumi, and AWS Cloud, to automate our infrastructure and deliver reliable applications efficiently. By using infrastructure as code, we ensure that our platform is always consistent and up-to-date. In addition to supporting our core Infrastructure, we also aim to provide an excellent experience for our number one internal customer: the developer. Our platform provides an easy way to create and manage infrastructure, as well as all aspects related to application deployment. We strive to be a top-notch engineering organization with a great culture and high standards for our code, systems, practices, and people. We value learning and growth. We look to hire diverse, well-rounded, communicative people we can trust to own projects end-to-end. We are looking for exceptional engineers to join our growing team at Envoy!

This on-site position requires 4 days a week (Monday through Thursday) in our San Francisco office.

Responsibilities

• Architect cloud-based solutions that meet the needs of our business. This includes working with application teams in designing and deploying services in the cloud.
• Manage and maintain our Kubernetes infrastructure. This includes optimizing cluster resource usage, cluster monitoring, and troubleshooting Kubernetes issues.
• Manage and maintain our AWS infrastructure using Terraform. This includes provisioning and managing AWS resources, automating changes, and monitoring AWS infrastructure performance.
• Collaborate with other engineers to develop and implement Kubernetes best practices. This includes developing tools and frameworks for managing our apps on Kubernetes.
• Respond to incidents as part of a weekly on-call rotation. This includes resolving incidents, communicating with stakeholders, and conducting effective post-mortem resolutions.
• Be a team player and contribute to a positive work environment. At Envoy, one of our core values is “Pitch In”. We work cross-functionally to take on new challenges and leave things better than we found them.

Qualifications

• Bachelor’s degree or equivalent in Computer Science or a related field.

Required Skills

• 5+ years of experience with cloud platforms, e.g. AWS, Azure, GCP (AWS preferred).
• 3+ years of experience with Terraform or other Infrastructure as Code (IaC) tools.
• Strong experience in design, implementation, and maintenance of Kubernetes clusters.
• Mastery of CI/CD tools like GitHub Actions, Argo CD, etc.
• Deep understanding of network architectures, software engineering, web technologies, SQL databases, and distributed systems.
• Proficiency in Python, Ruby, or Go, as well as bash, etc.
• Experience with monitoring and logging tools such as Datadog, Grafana and Prometheus.
• Strong communication, analytical, and technical leadership skills.

Preferred Skills

• Experience working in a fast-paced startup environment.
• SOC2 and/or ISO27001 compliance and audit experience.
• Experience working with security engineering and vulnerability management.

Equal Opportunity Statement: By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.