Senior Strategy & Operations Manager, Uber Grocery

About the Role

Uber Eats is seeking a Senior Strategy & Operations Manager to join the Global Retail Growth team and act as both the analytical engine and program leader of our growth strategy. You will focus specifically on consumer insights and behaviours, owning the end to end process of rigorous data analysis to identify high-impact opportunities, crafting recommendations around the world and partnering with local teams to execute the growth strategy.

This role calls for a combination of analytical rigor, strategic thinking, and cross-functional collaboration. You will work closely with Regional Operations, Strategic Finance, Marketing, Data Science, and more to build and scale growth initiatives that have a lasting impact on Uber's Retail business.

---- What the Candidate Will Do ----

1. Uncover behavioral insights: Leverage Uber's data to identify and analyze consumer behavioral patterns that inform the Retail growth strategy.
2. Synthesize complex data: Act as a structural communicator, distilling raw data into concise, high-level insights for stakeholders across Regional Operations, Product, Finance and Leadership
3. Partner with global stakeholders: Build and maintain strong relationships with regional leads and product partners, ensuring that data-driven insights are aligned with local market needs and global product roadmaps.
4. Manage programs: Develop and execute end-to-end initiatives across consumer growth, marketing tools and frameworks to local teams to ensure adoption and maximum impact.
5. Drive continuous improvement: Identify areas for optimization and iterate on processes to improve customer satisfaction and business performance.

---- Basic Qualifications ----

1. Business acumen: 3-5 years of experience with time in management consulting, investment banking, strategy, operations, growth or a related field
2. Analytical toolkit: Strong analytical and problem-solving skills, with experience using data to inform decisions, Proficiency in Excel/Google Sheets and data visualization tools; SQL experience preferred
3. Structured communication: Excellent written and verbal communication skills; ability to influence and align stakeholders at all levels
4. Cross-Functional engagement: Proven track record of managing cross-functional projects and driving results in a fast-paced environment

---- Preferred Qualifications ----

1. Retail / E-commerce experience: Understanding the interactions across a portfolio of categories to address different consumer use cases
2. Advanced proficiency in data programming languages: Comfortable in SQL and visualization tools (Tableau)
3. Fluency in AI tools - Comfortable using ChatGPT, Gemini, Claude Code etc to leverage your capacity and drive outsized productivity

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Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.