Server Administration Specialist

IT Server & System Administration Specialist

Alzad for Financial and Economic Consulting Company (KSCC) — Kuwait

About ZAD

ZAD is the brainchild of a group of young, passionate Kuwaiti financial professionals driven by a vision of fostering a culture of investment in Kuwait. And for this team, ZAD began as a means to answer a need in the market: the need to make investment an accessible concept and viable choice for a broader audience.

About the Role

We are looking for an IT Server and System Administration Specialist to join ZAD's Information Technology team in Kuwait. This is a hands-on role that sits at the heart of ZAD's operations, keeping our cloud infrastructure, end-point devices, and internal systems running securely and reliably across all our locations.

You will be the primary technical owner of ZAD's IT environment, supporting a growing team of over 60 professionals across Kuwait, and Europe. In a regulated fintech environment, uptime, security, and compliance are not optional, and neither is the ability to work independently and own your domain.

What You Will Do

Infrastructure and Systems

• Administer and maintain ZAD's cloud infrastructure (Azure or AWS), ensuring availability, performance, and security across all environments
• Manage Windows and Linux servers, Active Directory, and identity and access management
• Configure and maintain network infrastructure including firewalls, VPNs, and switches
• Oversee endpoint device management across Kuwait, UAE, and remote staff in EU using MDM solutions

Information Security

• Implement and enforce ZAD's IT security policies, manage user access controls, and ensure adherence to the principle of least privilege
• Monitor systems for security threats, investigate incidents, and coordinate response and resolution
• Support IT audit and compliance requirements in line with CMA regulatory obligations
• Maintain software license compliance and manage vendor security obligations

Business Continuity and Disaster Recovery

• Own ZAD's IT business continuity and disaster recovery plan, including regular testing and updates
• Ensure backup systems are operational, tested, and aligned to ZAD's recovery time objectives
• Respond to and resolve critical incidents with urgency and clear communication to management

IT Service Management

• Manage ZAD's IT help desk and ticketing system, prioritizing and resolving staff requests within agreed SLAs
• Provide support to staff across Kuwait, UAE, and EU, handling issues remotely where needed
• Onboard and offboard employees in line with HR-led workflows, including device provisioning, account creation, and access management
• Document systems, configurations, and procedures to maintain an accurate and current IT knowledge base

Vendor and SaaS Management

• Manage relationships with technology vendors and service providers
• Maintain ZAD's SaaS subscription inventory, track renewals, and ensure license compliance
• Evaluate and onboard new tools in coordination with business and product teams

What We Are Looking For

Required

• Bachelor's degree in Information Technology, Computer Science, or a related field
• 3 to 6 years of hands-on experience in server and system administration
• Proven experience with cloud platforms, preferably Microsoft Azure, including virtual machines, storage, networking, and identity management
• Solid understanding of Windows Server and Linux administration
• Experience with Active Directory, Group Policy, and identity and access management
• Familiarity with network administration including VPNs, firewalls, and switches
• Experience managing end-point devices using MDM solutions such as Microsoft Intune
• Strong information security awareness and practical experience implementing access controls and responding to incidents
• Experience providing IT support across multiple locations or remote teams
• Ability to work independently, manage priorities, and own issues through to resolution
• Strong communication skills in Arabic and English

Preferred

• Microsoft certifications such as AZ-104 (Azure Administrator) or equivalent
• CompTIA Security+ or similar security certification
• Experience in a regulated financial services or fintech environment is preferred
• Exposure to IT audit and compliance requirements
• Experience with IT service management tools such as Jira Service Management

Why ZAD

• Be part of one of Kuwait's fastest-growing fintech companies at an exciting stage of expansion
• Own a critical function in a lean, high-trust environment where your work has direct impact
• Work alongside a talented team across Kuwait, UAE, and Turkey
• Competitive compensation package commensurate with experience

ZAD is an equal opportunity employer. We welcome applications from all qualified candidates.