Cloud Support Engineer

Overview

This is more than a job. It's a chance to build, grow, and make a real impact! Join our team as our new Cloud Support Engineer with French. Do you want to work on modern cloud environments, handle Kubernetes on a daily basis, and solve complex technical challenges for enterprise clients? At Axway, you’ll join a team where technical expertise, autonomy, and fast growth are at the core of the role.

What Makes This Role Exciting

• Work on production-grade AWS and Kubernetes environments & Azure
• Tackle real, complex, and diverse technical challenges
• A true DevOps + Operations + advanced support role
• Fast-track learning on critical cloud architectures
• Exposure to demanding industries (banking, finance)
• Contribute to building and deploying AI-powered tools to enhance operations

We are actively integrating Artificial Intelligence into our Cloud Operations to:

• Automate incident diagnosis
• Improve anomaly detection (smart monitoring)
• Accelerate issue resolution
• Optimize operations and reduce repetitive tasks

You will actively contribute to designing, testing, and implementing these solutions (AIOps approach).

• Location: Axway Romania, Bucharest, Calea Serban Voda, no.133, 4th District
• Employees work in a hybrid mode 2 days per week in the office

Responsibilities

No routine here. You will:

• Investigate and resolve complex technical incidents
• Manage and evolve cloud infrastructures (AWS, Kubernetes)
• Deploy fixes and platform enhancements
• Automate and optimize systems
• Contribute to continuous improvement initiatives
• Help integrate AI tools into operational workflows
• Interact with clients and technical experts
• Translate business needs into concrete technical solutions

You are at the heart of operations, with a direct impact on service quality.

Qualifications

What you bring

• 3+ years of experience in Cloud / DevOps / advanced technical support
• Strong hands-on experience with Kubernetes
• Solid experience with AWS
• Good Linux / scripting skills
• Strong problem-solving mindset
• Interest in automation and AI topics
• Fluent in English

Grow Beyond Pure Technical Skills

Your initial strengths are primarily technical.

However, you will work on business-critical applications (banking, accounting, integration), giving you the opportunity to:

• Gain exposure to real business processes
• Build a dual skillset: technical + functional expertise
• Understand the business impact behind systems
• Grow into broader roles (expert, architect, functional lead…)

This is a real opportunity to go beyond pure infrastructure work and expand your profile.

Nice to have

• Interest or experience in AIOps / AI for operations
• Azure, Java
• Monitoring tools (Grafana, Kibana)
• Networking & security (VPN, SSL, LDAP)
• Experience in finance / ERP environments
• Fluent in French

What You Gain

• Fast growth on in-demand cloud technologies
• Exposure to AI-driven operations (AIOps)
• Development of functional/business expertise in addition to technical skills
• A culture where autonomy is valued
• Meaningful, visible, real-world projects

Company Overview

Axway has been shaping the future of enterprise integration for over 25 years. We are recognized as global industry leaders, helping organizations drive digital transformation with secure, mission-critical software that powers impactful business outcomes.

As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of enterprise integration solutions.

Why Axway?

At Axway, we believe we're better together. We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact.

We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.