Audit Manager (Information Systems) - Technology Operations Directorate

Summary

Ready to lead with purpose? Join the U.S. Postal Service Office of Inspector General (USPS OIG) as an Audit Manager (Information Systems) in our Technology Operations Directorate, located in Bethesda, MD Denver, CO Raleigh, NC Warrendale, PA Woburn, MA Bring your skills and voice to our team!

Duties

• About Our Directorate: The Technology Operations directorate conducts various types of audits and evaluations of the Postal Service's cybersecurity and technology processes, tools, and operations. The directorate oversees one of the world's largest technology infrastructures, which includes five national deployment and solution centers, 32,000 network locations, 20,000 servers, and more than 930 applications operating on more than 180,000 devices. The directorate helps to reduce the risk of fraud, inappropriate disclosure of sensitive data, and disruption of critical postal operations and services by assessing whether USPS information resources provide the highest level of security, reliability, and value expected by USPS customers. The directorate also provides oversight of the Postal Service's responsibility to safeguard employees, customers, critical infrastructure, and information systems against cyberthreats. About the Position: As the Audit Manager (Information Systems), you will supervise the activities of staff engaged in performing audits and reviews of the development, acquisition, operations, security, and internal controls of Postal Service information technology systems and applications to determine the adequacy of general and application security controls; to provide assessments of efficiency, compliance with laws, regulations, policies, and/or contracts; and to detect fraud, waste, and abuse. You will act as the authoritative resource for technology systems, applications, and cybersecurity in audits. As manager of the information systems function, you'll address complex problems involving interrelated programs, systems, and policies. Responsibilities include the day-to-day management of work; collaborating with peers and subordinates to ensure effective advisory services; and otherwise ensuring continuous progress toward stated goals. Successful candidates will have experience in: Provides authoritative advisory service and/or develops authoritative policy interpretations for matters related to information technology audits and operations and related data analytics. Schedules projects and staff assignments in compliance with the organization's needs. Develops and communicates strategic framework/outline for audit projects to ensure adequate research, data analysis, audit scope, methodology and field work execution provide sufficient, relevant, reliable and competent evidence of Postal Service functional areas for each audit project. Directs audit projects to ensure professional standards are maintained in the planning and execution phase and in the accumulation of evidentiary data in accordance with OIG policies and procedures and Generally Accepted Government Auditing Standards. Counsels and guides subordinates to ensure that the approved audit objectives are met, and that adequate practical coverage is achieved. Reviews and edits audit reports and, in conjunction with the team for the assigned project. Presents oral briefings to management. Provides for and performs research on audit techniques. Accumulates data, maintains records, and prepares status reports on the administration of audit projects and other assigned activities. Assists in evaluating overall audit results. Ensures a shared understanding of job objectives, roles, and report messages by facilitating job-related meetings and coaching others when necessary. Plans, organizes, and conducts research on sensitive information systems, information technology methods, controls and strategies, policies and procedures, and management practices to identify appropriate solutions. Represents the Office of the Inspector General in meetings with high-level officials from the United States Postal Service, other agencies, vendors, and members of external organizations, to include presenting results of assessments and studies (which may be complex or controversial), negotiating agreements, and influencing approval and implementation of agency-wide solutions and plans. Assures subordinate staff implement the goals and objectives of agency-wide programs. Implements established goals and objectives; assesses measures that evaluate performance; and makes recommendations for program improvement. The duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The preceding description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

Qualifications

Compensation: The USPS OIG is an Excepted Service agency, uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience. This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $136,093.00 - $193,790.00. The salary figures include locality pay. For locality table specifics, visit: OPM's General Schedule (GS). Position Minimum Qualification Requirements You must meet all the minimum qualifications listed below. Professional Experience Requirement: Four (4) or more years of full-time experience in leading complex, multi-location (organization-wide) technical audits, evaluations, or assessments; OR Four (4) or more years of full-time experience evaluating the efficiency and effectiveness of programs, functions, and operations, or related responsibilities for managing and maintaining system security postures. (Your resume must reflect where, when, and how you gained this experience) Education Requirement: Degree in auditing or in a related field (please see below for related field degree list) such as computer science, information technology, cybersecurity, or information assurance (must submit transcripts from an accredited college or university.) OR A combination of education and experience - at least four (4) years of experience in performance auditing, or an equivalent combination of experience performing technical assessments, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following: Technical certificate such as a Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM); OR Completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours (must submit transcripts from an accredited college or university.) Auditor (0511) Related and Accepted Degrees: Business Related, including but not limited to: Auditing, Accounting, Business Administration, Economics, Finance, International Business, Management, Marketing, Organizational Behavior/Psychology, etc. Government Related, including but not limited to: Criminal Justice, Political Science, Public Administration, Public Policy, Law, Public Relations/Communications, etc. Technically Related, including but not limited to: Engineering, Cybersecurity, Information Security, Information Assurance, Computer Science, Networking, Information Technology, Human Resources, Journalism/Investigative Reporting, Logistics, Supply Chain Management, etc. Desirable Qualifications Advanced degree. Professional certification(s), e.g., CISA, CISSP, CISM, CAP, CASP+, or data analytics-related. Proficiency in data analytics tools or programming languages such as Python, SQL, R, ACL, or similar platforms, with a strong ability to apply programming skills for advanced data analysis and visualization to enhance audit processes and decision-making. Evaluation Factors | How you will be evaluated: You must have the experience, knowledge, and skills as listed in each of the evaluation factors listed below. Include your major accomplishments relevant to the position requirements and factors in your resume. Mastery of a professional knowledge of the theories, concepts, principles, and practices of information systems auditing sufficient to direct staff accomplishing difficult assignments involving interfaces and inter-relationships between and among programs, systems, applications, functions, operations, policies, and various issues. Knowledge of the organization of the Office of the Inspector General, its mission, program objectives and operations, and the relationship of audit functions with agency management functions. Skill in planning work to be accomplished by subordinates; setting priorities; evaluating performance; giving advice, counsel, and instructions; effecting minor disciplinary actions; and identifying developmental and training needs. Skill in defining problems, analyzing alternatives, and recommending solutions to difficult audit problems. Ability to express and present ideas clearly and concisely, both orally and in writing. Failure to demonstrate that you meet all the preceding evaluation factor requirements will result in a score of zero (0), an ineligible status, and you will not be referred for further consideration.

Education

Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Evaluations

NOTE: This announcement may be used to establish a pool of qualified candidates for future hiring needs. Applicants may be considered for positions in other directorates within the Office of Audit. You will be assessed on how well you meet the qualifications and competencies (knowledge, skills, abilities, and other characteristics) on this announcement. The Human Resources Office will review your resume and supporting application documentation to ensure that you meet the eligibility required for this position. You will no longer be considered for this position if you: Fail to attach all required documentation; Submit a resume that exceeds the two-page limit; Submit application materials that indicate that you are not minimally qualified for this position; Receive a zero (0) rating on any Evaluation Factor; or Fail to qualify during the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date, 07/20/2026, to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account: https://secure.login.gov/, select the Application Status link, and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. You are strongly urged to read and print the entire vacancy announcement.

What to expect next

Once the Occupational Questionnaire has been received you will receive an acknowledgement email that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official. If eligible, applicants to this announcement may be referred to other locations or positions in other directorates in the USPS OIG.

Required documents

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 12978831, by closing date 07/20/2026. Important Note: Make sure you submit all Required documents with your application. Failure to do so will result in your disqualification. 1. Resume - Required. IMPORTANT UPDATE: Your resume must not exceed two (2) pages. You will no longer be considered for this announcement if your resume exceeds the two-page limit. It is essential that your resume and supporting documentation provide sufficient information to substantiate your qualifications for the announced position (categorize as "Resume"). Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? Make sure your page margins are 0.5 inches. The recommended font styles are Sans-Serif, Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto or Noto Sans. Consider using 14-point size font for titles and 10-point for the main text in your resume. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. 2. Cover Letter - Required. Two-page (2) maximum addressing your interest in the position and why you are a good fit. 3. Occupational Assessment Questionnaire - Required. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. You must click on "Submit My Answers" at the end to complete this process. 4. Performance Appraisal - Required. Dated within the last fifteen (15) months (FY 2025 or FY 2026 only) with management ratings and comments. (Management may inquire about additional documentation later in the process). If a performance appraisal dated within the last 15 months is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Upload and save as "Performance Evaluation" document.) A SF-50 is not acceptable as a performance appraisal. Note: An additional Performance Appraisal from FY 2024, FY 2023, or earlier may be requested during the hiring process. 5. Transcripts - Required. Must be from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. 6. Supporting Documents, which may include: Certificates or Licenses - Required if applicable. Upload and save as "Certificate" or "License". SF-50: Required if applicable. If you are or have been a federal employee. This is to demonstrate tenure and competitive/excepted service for eligibility purposes. Please name this file "SF-50" or "Form 50." Veterans Preference Documentation: Required if applicable. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veteran's preference eligibility including your VA letter, form SF-15 (https://www.opm.gov/forms/standard-forms/) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at archives.gov/veterans/ military-service-records and can download a copy of their VA letter from ebenefits.va.gov/ebenefits/homepage. If applicable, you are required to submit each veterans' preference document in the application package. Please name these files as "DD-214" or "SF-15" or "Other Veterans Document."

Benefits

USPS OIG Benefits Overview Pay is only part of the compensation you will earn working for the USPS OIG As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025. Detailed information about eligibility and enrollment will be provided upon hiring. For more information, visit the Postal Service Health Benefits (PSHB) Program website at https://www.opm.gov/healthcare-insurance/pshb/. Health, Dental, Vision, Life and Long-Term Care Insurances and Flexible Spending Options For information, please visit https://www.opm.gov/healthcare-insurance/Guide-Me/Federal-Employees/. Visit the 'Guide to PSHB Plans' for a comprehensive PSHB plan comparison tool and an educational tool that explains how Medicare B works: https://www.checkbook.org/pshb/ Retirement and Thrift Savings For more information about these programs see opm.gov/retirement-center and tsp.gov. Flexible Work Schedules USPS OIG offers a range of family-friendly flexibilities including flexible work schedules and employee assistance programs. Leave and Holidays In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service.

Other information

Fair Labor Standards Act (FLSA) Status: Exempt. (Nonexempt employees are entitled to overtime pay; Exempt employees are not). Reasonable Accommodations This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to [email protected]. The decision on granting an accommodation request will be made on a case-by-case basis.