Solutions Engineer

Who are we?

GlobalDots is a global cloud and web innovation company, helping more than 1,000 enterprises modernize, secure, and optimize their digital infrastructure for over 20 years.

We work with a portfolio of 100+ advanced technologies across cloud security, performance, DevOps, cloud cost optimization, corporate IT, and AI. Our role is to help customers identify the right technology, implement it successfully, and operate it with confidence.

We are a value-added reseller and managed service provider with a strong focus on execution. Our in-house team has the technical expertise to deliver everything we offer.

We are looking for a strong technical leader in the DACH region who can help us support local customers and regional opportunities across Europe.

Who are you:

Our ideal candidate will have strong industry experience and a proven ability to solve technical challenges and help customers fully utilize our services. This role is well-suited for a hands-on, technically skilled engineer looking to grow in the fast-paced tech market and make a real impact at leading enterprises. If you are an experienced professional services engineer looking to make the move into pre-sales, you could be a great fit.

What will you be doing:

• Support regional sales teams by providing technical guidance to both new and existing customers, helping them achieve revenue targets.
• Make and justify technical design recommendations during the pre-sales process.
• Build and manage strong technical relationships with our cloud-focused customers.
• Keep the internal team updated on account progress and project status.
• Design and execute large-scale projects in cloud environments.
• Identify new business opportunities to grow our customer portfolio.

Job Requirements:

• Fluency in written and spoken English and German is required to support local teams and regional sales. Proficiency in Spanish is a strong advantage.
• Experience working with a Cloud, SaaS technology environment.
• Deep Knowledge and hands-on experience in one or more of the following topics:

CDN/WAAP platforms, ideally with demonstrated experience in Cloudflare and/or complex migrations from providers like Akamai/Fastly/AWS/F5.

Hands-on experience of using Claude code and/or other AI agents

Coding or scripting skills (e.g., Python, Shell scripting, JavaScript, or similar)

Security (including Zero Trust, e.g., Cloudflare Access, Gateway)

Experience of hyperscalers - AWS/Azure/GCP

Cloudflare Workers/Edge Compute

DevOps

• 5+ years of proven success within a technical role, preferably customer-facing, including experience managing technical engagements across a diverse mix of customer sizes (from mid-market to largest enterprises) and project scopes.
• Ability to articulate technical challenges and solutions.
• Experience designing and implementing a cloud-based technology solution.
• Broad, high-level knowledge of Internet architectures.
• Technical leadership skills for supporting project management, back office & pre-sales staff, and managing projects with little supervision.
• Excellent presentation and communication skills (written and verbal).
• Proven success in managing relationships with customers, vendors, and staff.
• Superior organizational and interpersonal skills.
• Ability to creatively solve complex problems.