Decagon
Himalayas · Posted 1mo ago
Agent Success Manager
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Indexed description
Decagon is hiring an Agent Success Manager to partner with customers to guide deployments, support adoption, and ensure they have the tools and insight they need to achieve meaningful outcomes. The role requires 4+ years of customer facing experience in a technical and customer facing role in B2B SaaS.
Requirements
- 4+ years of customer facing experience in a technical and customer facing role in B2B SaaS
- Proven experience managing large customers and driving highly visible projects involving multiple stakeholders
- Excellent communication and presentation skills
- Strong interpersonal, persuasion and teamwork skills
- Business understanding of GTM sales teams and processes
- Strong technical acumen and passion for the overall agent building process
Benefits
- Take what you need vacation policy
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office
Originally posted on Himalayas
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