Enrollment Practice Leader

Position Summary

This role is part of asmallregionally aligned team that supports a subset of our Sales & Client Management Organization.TheEnrollmentPractice Leaderroleleadsthefront-to-backenrollment experience for our internal sales partners and externalbrokerand employer stakeholders. They prioritize solutions thatdrive enrollment success and deliver exceptional client outcomes. This roleis responsible formanaging complex, high-impact cases,optimizingoperational processes, and fostering strong relationships across internal teams and external partners. The position combines measurable performance accountability with leadership influence to shape future growth and innovation in thebenefitsenrollment space.

You are

Astrategicthinkerand results-oriented professional with deepexpertisein group benefits enrollment.Youthrive ina fast-paced environment, excel at managing high-value cases, andpossessstrong influencing skills to guideinternal and external partners. Youdemonstrateexceptional communication, problem-solving, and relationship-building abilities, with a proventrack recordof driving engagement and implementing creative, cost-effective solutions. You arepassionate aboutensuring employees experience an enrollment that meets their needs and allows them to make thebest benefitchoices for them and their loved ones.

You have

Experience &Expertise

• 5+ years of experience in group benefits enrollment or related fields.

• Proven success in managing high-volume and high-impactactivitieswith measurable results.

• Familiarity with enrollmentstrategies including 1x1s, Decision Support Engines, and digital Media

Leadership & Collaboration

• Demonstrated ability to lead strategic initiatives and influence stakeholders across multiple teams.

• Experience inmentoring team members.

• Skilled in providing actionable feedbacktoleadership and shaping operational priorities.

Performance & Innovation

• Track recordof exceeding performance goals and driving client engagement.

• Ability toidentifyprocess improvements and implement cost-effective solutions.

• Comfortable serving as a subject matter expert and resource forinternalpeers and sales teamsas well as external stakeholders

Skills

• Exceptionalpresentation,communicationand interpersonal skills.

• Strategic thinker with a solutions-oriented approach.

• Strong organizational and time-management abilities.

You will

• Leadandmanagethe end-to-end group benefits enrollment process, ensuring accuracy, efficiency, and client satisfaction.

• Be the single point of contactrepresentingGuardian Enrollment with our distribution partners,brokersand clients.

• Gather case level details and execute on enrollment event deliverables.

• Provideproactive status updates to stakeholders and manage any incoming inquiries from stakeholders.

Oversee high-impact and high-volume case management, driving measurableresultsand meeting performance goals.

Collaborate with sales teams and internal stakeholders to support execution and operational success.

• Provide strategic feedback and recommendations to leadership to improve processes and enhance team effectiveness.

• Mentor and support team members,fosteringknowledge sharing and professional growth.

• Identifyand implement innovative, cost-effective solutions to streamline enrollment operations.

Reporting Relationships

AsanEnrollmentPracticeLeader youwill report to ourEnrollment Strategy Leader,who reports to ourHead of Enrollment.

Location

• The primary location for this position isremote based onlocation representation needs within the team.

Travel

• 20% Travelrequiredfor this position

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [email protected], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [email protected].

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Originally posted on Himalayas